customersupport

Customer Service at the Centre of Your Growth Strategy
News & Events

Customer Service at the Centre of Your Growth Strategy | #customersupport #supporticket

We’ve now reached a pivotal point in customer service where it’s essential to take a proactive approach or get left behind, fast. In 2021, speedy customer service must be at the centre of your growth strategy. ...

Ring Central Blog
News & Events

Hybrid remote work: 6 strategies to make it successful | #customersupport #supporticket

Around 40% of managers surveyed by the Harvard Business Review said they don’t have the skills they need to manage a remote team. Still, remote work is now common and popular because of the pandemic and because...

Blog cover for excellent customer service phrases
News & Events

12 Excellent Customer Service Phrases for Everyday Conversations | #customersupport #supporticket

Your customer’s perception of you and your brand can be shaped in a single customer service interaction. So it pays to be careful with what you say and how you say it. One way to set the course of conversations...

Ring Central Blog
News & Events

Hybrid work for businesses: Everything you need to know | #customersupport #supporticket

Highlights 55% of employees want to work remotely at least three days a week. Hybrid work can help to boost team morale and reduce staff turnover, helping employers retain experienced and talented employees fo...

Blog cover for call center stress
News & Events

7 Causes of Call Center Stress (And How to Fix Them) | #customersupport #supporticket

Working at a call center isn’t easy. In fact, over half of call center employees feel burned out on a daily basis.1  Call center agents who are very stressed out struggle to provide great customer service. And ...

Ring Central Blog
News & Events

How ClearCaptions used RingCentral Contact Center to help hearing-impaired customers stay connected | #customersupport #supporticket

As the magnitude of COVID-19 became apparent in early 2020, public health officials warned that the elderly were at elevated risk from the disease—and advised them to stay home and isolate. For millions of olde...

customer service challenges
News & Events

6 Tricky Customer Service Challenges And How To Solve Them | #customersupport #supporticket

About 82% of customers deeply value convenience, friendliness, and human touch when it comes to their ideal customer service experience. If you want customers to continue to return to your business, you need to...

Ring Central Blog
News & Events

2021 top trends in investment management | #customersupport #supporticket

Highlights Get ready to take on the top trends in investment management right now: Continued shift to the cloud Efficient client onboarding and communications New client opportunities Deeper engagement with cl...

Top 5 customer service trends for a growth strategy
News & Events

Top 5 customer service trends for a growth strategy | #customersupport #supporticket

The pandemic era showed us that consumers were going online in their search for better and safer ways to transact with businesses. This shift in behaviour means that customer service has become more important n...

Ring Central Blog
News & Events

7 uncommon perks to give your remote and hybrid workers | #customersupport #supporticket

Highlights: 1 in 5 companies have implemented some form of hybrid work. With more people working remotely, businesses might want to consider other ways to keep employees engaged. From commuter to childcare sti...

X
Welcome to purshoLOGY
Welcome to purshoLOGY Bot
wpChatIcon