Elearning for colleges

Customer Service at the Centre of Your Growth Strategy
News & Events

Customer Service at the Centre of Your Growth Strategy | #customersupport #supporticket

We’ve now reached a pivotal point in customer service where it’s essential to take a proactive approach or get left behind, fast. In 2021, speedy customer service must be at the centre of your growth strategy. ...

Ring Central Blog
News & Events

Hybrid remote work: 6 strategies to make it successful | #customersupport #supporticket

Around 40% of managers surveyed by the Harvard Business Review said they don’t have the skills they need to manage a remote team. Still, remote work is now common and popular because of the pandemic and because...

Gujarat Artist Turns Passion Into Profession Amid Covid Lockdown, Makes Rs 3 Lakhs At Home
Success Stories

Gujarat Artist Turns Passion Into Profession Amid Covid Lockdown, Makes Rs 3 Lakhs At Home

Over the past year and a half, many of us turned to several coping mechanisms to deal with the coronavirus pandemic that brought the world to its knees, including baking banana bread, whipping up some Dalgona c...

Blog cover for excellent customer service phrases
News & Events

12 Excellent Customer Service Phrases for Everyday Conversations | #customersupport #supporticket

Your customer’s perception of you and your brand can be shaped in a single customer service interaction. So it pays to be careful with what you say and how you say it. One way to set the course of conversations...

Creating Sustainable Impact Through Governance Of A Kind - Meet The IAS That Transforming UP’s Villages
Success Stories

Creating Sustainable Impact Through Governance Of A Kind – Meet The IAS That Transforming UP’s Villages

Having a vision and transforming into reality can be a journey of thousand miles. Understanding villages and adopting a bottom-up approach to transform one is one hell of a task. Visionary IAS officer Dr. Heera...

Ring Central Blog
News & Events

Hybrid work for businesses: Everything you need to know | #customersupport #supporticket

Highlights 55% of employees want to work remotely at least three days a week. Hybrid work can help to boost team morale and reduce staff turnover, helping employers retain experienced and talented employees fo...

Blog cover for call center stress
News & Events

7 Causes of Call Center Stress (And How to Fix Them) | #customersupport #supporticket

Working at a call center isn’t easy. In fact, over half of call center employees feel burned out on a daily basis.1  Call center agents who are very stressed out struggle to provide great customer service. And ...

Owning Up To Life's Adversities And Carving A Niche For Himself; See How A Self-Taught Musician Is Creating Music!
Success Stories

Owning Up To Life’s Adversities And Carving A Niche For Himself; See How A Self-Taught Musician Is Creating Music!

One never knows what the future holds for them; usually, we don’t anticipate the struggles that await us or the possibilities we might unlock in the process. Ram Chawla had no idea that his interest in Music an...

Ring Central Blog
News & Events

How ClearCaptions used RingCentral Contact Center to help hearing-impaired customers stay connected | #customersupport #supporticket

As the magnitude of COVID-19 became apparent in early 2020, public health officials warned that the elderly were at elevated risk from the disease—and advised them to stay home and isolate. For millions of olde...

The Story Of An Entrepreneur Who Brought The Heart Of Kolkata To Delhi
Success Stories

The Story Of An Entrepreneur Who Brought The Heart Of Kolkata To Delhi

Not all stories have a fairy tale beginning, but they can certainly have a magical ending. Sakshi Guha’s story is nowhere near the end but is one of resilience, faith, hope, and courage. She lost her job due to...

X
Glad to have you at purshoLOGY
Welcome to purshoLOGY Bot
wpChatIcon