Startup Stories

Quit Police Officer’s Job To Pursue Passion For Farming , Now Earns Rs 3.5 Cr Annually
Success Stories

Quit Police Officer’s Job To Pursue Passion For Farming , Now Earns Rs 3.5 Cr Annually

The zeal to learn something new inspires us to take risks and venture out for difficult tasks, instead of following the same routine everyday, working to get a secured life. No amount of money can give you secu...

Ring Central Blog
News & Events

5 Tips to Keep a Strong Company Culture while Working Remotely | #customersupport #supporticket

Remote work is becoming a new reality for many businesses this year, as COVID-19 is forcing them to close their offices and focus on working from home as a primary alternative. According to a recent survey carr...

Brave Mother To Army Captain To Mrs India: Meet This Powerpuff Woman
Success Stories

Brave Mother To Army Captain To Mrs India: Meet This Powerpuff Woman

We often believe that we can turn things around in accordance with our desires. We believe so because we always want favourable outcomes for our actions. But we fail what we were absolutely determined to do, as...

Incident Management
News & Events

How your support team can handle escalations & incidents better with the Freshdesk + PagerDuty integration | #customersupport #supporticket

Despite the global pressure of finding ways to solve customer challenges in the new normal, business leaders have found that the right set of tools with a focus on customer experience can be a powerful competit...

Untold Story: An IES Officer Who Gave His Own Life To Fuel War Against Corruption
Success Stories

Untold Story: An IES Officer Who Gave His Own Life To Fuel War Against Corruption

When Alka was getting married in 2005 the whole house was wrapped in a silent gloom instead of celebrations. Her brother had been planning for this day ever since he got employed but wasn’t around to witness it...

Ring Central Blog
News & Events

Why interoperability is the key to post-pandemic telehealth growth | #customersupport #supporticket

As a result of the current global health crisis, the need for telehealth has never been greater. Moreover, the demand for telehealth services has skyrocketed. Yet, when the pandemic has finally been eradicated,...

Distressed By Increasing Number Of Rape Cases - 15-yr-old Invented 'Anti-Rape' Chappal
Success Stories

Distressed By Increasing Number Of Rape Cases – 15-yr-old Invented ‘Anti-Rape’ Chappal

It has been more than seven years since the horrific gangrape and murder of a young woman in the national capital of India – the incidence knows as ‘Nirbhaya Case’ became a paradigm of the cruelty involved in s...

Let’s Ignite a Customer Service Celebration!
News & Events

Let’s Ignite a Customer Service Celebration! | #customersupport #supporticket

As many companies are aware, in 1992 the U.S. Congress declared the first full week in October “National Customer Service Week.” It is now an event celebrated worldwide. It is a week many companies use to say thanks, encourage, express gratitude, and show their appreciation for their customer service employees. This year’s theme is particularly significant, Ignite a CX Celebration!

On Not Finding A Veg Cake For Their Family - Cousins Build A 630 Cr Cake Company From Scratch
Success Stories

On Not Finding A Veg Cake For Their Family – Cousins Build A 630 Cr Cake Company From Scratch

Once in awhile, instances around us turn into unbelievable business ideas. But very few people dare to convert an unusual idea into a profitable business. The courage to bear risks and uncertainties of doing bu...

Address Your Customer Grievances In a Snap With These 7 Wonders of the Freshdesk Marketplace
News & Events

Address Your Customer Grievances In a Snap With These 7 Wonders of the Freshdesk Marketplace | #customersupport #supporticket

Your customers need you now more than ever. And the sooner you are able to engage with them the better as brand loyalty is built around quality customer service. Besides, good customer service can also prove to...

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