News & Events

Clients sit with a P&C Insurance employee in front of a computer
News & Events

How technology impacts the P&C business value chain | #customersupport #supporticket

Highlights The P&C sector is notoriously cost-intensive, and tech holds...

Introducing custom fax cover sheets in RingCentral MVP
News & Events

Introducing custom fax cover sheets in RingCentral MVP | #customersupport #supporticket

A question we often get at RingCentral from customers in highly-regulated in...

Empty meeting room with Avocor display and RingCentral Video meeting
News & Events

RingCentral Rooms: NEW touchscreen displays and meeting room hardware partners | #customersupport #supporticket

Keeping up with work doesn’t just feel harder than ever. Thanks to our busie...

Two retail employees using a laptop to leverage their all-in-one communications solution.
News & Events

6 reasons retailers choose all-in-one communications solutions | #customersupport #supporticket

Highlights Leveraging an all-in-one communications solution helps retailers...

Two researchers ponder over something in a lab setting
News & Events

Top trends in clinical trials for 2022 | #customersupport #supporticket

Highlights This exploration of top trends in clinical trials for 2022 discus...

People Are Engaged In Hiring the Law Firm Marketing Experts
News & Events

People Are Engaged In Hiring the Law Firm Marketing Experts

We have seen many people who are hiring marketing experts. The reasons behind marketing experts are many. People are hir...

Upgrade Your Live Chat Experience with New Bot Images
News & Events

Upgrade Your Live Chat Experience with New Bot Images | #customersupport #supporticket

Human brains are wired to process images 60,000 times faster than text. The age-old adage that “a picture is worth a thousand words” is apparently severely undershooting it. Not only that, but an image has the ability to instantly traverse cultural and lingual barriers. 

How to Tell If Have Computer Vision Syndrome and What to Do About It
News & Events

How to Tell If Have Computer Vision Syndrome and What to Do About It

Computers, the Internet, and smartphones ‌ make people’s lives easier. However, the overuse of digital electronic device...

10 coaching tips to build better agents
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10 coaching tips to build better agents | #customersupport #supporticket

Highlights: Contact center agents require ongoing coaching to support their...

How secure is the Digital yuan from hacking
News & Events Uncategorized

How secure is the Digital yuan from hacking

The digital yuan is built on top of China’s existing infrastructure and is just as secure as the current system. I...