Meeting customer expectations is just the bare minimum. To stand out in today’s competitive market and drive long-term g...
Effective business communication is necessary for any business, but especially for small businesses when time is money. ...
What brings meaning into your professional life —
The sense of self-fulfillment? Nice compensation? Friendly colleagues?
Hold on a second. I realize this question is a bit heavy. We associate our professional lives with many things, and what makes us happy and motivated about work might be different for everyone.
But there’s one thing that motivates most of us: meaning.
Not all goals are revenue-focused when you’re in the business of fulfilling customer expectations. Yes, revenue is impo...
BE@R UK to host webinar raising awareness and promoting social justice. Highlights: Stephen Lawrence was a Black teenag...
Virtual or hybrid learning can be challenging. Instructors need to learn a new way of teaching, while students must adap...
I’m breaking through my “Ok Boomer” limitation on digital channels and I don’t really know where it’s going to take me. ...
Have you ever interacted with a customer service rep at a Home Depot store? Or with a customer support agent online at Z...
Highlights: 73% of employees want flexible work options to remain after COVID. Flexible work offers tremendous benefits...
The current marketing environment has changed drastically. Customers are often in need of assistance and expect smooth interactions with the company. Hence, leading businesses are focused on using technology to humanize their labels and develop service models to withstand this ever-changing business environment.