News & Events

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News & Events

Your Actionable Guide to Customer Delight | #customersupport #supporticket

Meeting customer expectations is just the bare minimum. To stand out in today’s competitive market and drive long-term g...

Ring Central Blog
News & Events

Effective business communication: 8 reasons it’s essential | #customersupport #supporticket

Effective business communication is necessary for any business, but especially for small businesses when time is money. ...

How To Write an Inspiring Customer Service Vision Statement
News & Events

How To Write an Inspiring Customer Service Vision Statement | #customersupport #supporticket

What brings meaning into your professional life —

The sense of self-fulfillment? Nice compensation? Friendly colleagues?

Hold on a second. I realize this question is a bit heavy. We associate our professional lives with many things, and what makes us happy and motivated about work might be different for everyone.

But there’s one thing that motivates most of us: meaning.

community software
News & Events

Why Customer-Centric Companies Need Community Software | #customersupport #supporticket

Not all goals are revenue-focused when you’re in the business of fulfilling customer expectations.  Yes, revenue is impo...

Ring Central Blog
News & Events

RingCentral London shines spotlight on Stephen Lawrence Day | #customersupport #supporticket

BE@R UK to host webinar raising awareness and promoting social justice. Highlights: Stephen Lawrence was a Black teenag...

Ring Central Blog
News & Events

Integrating LMS with your virtual classroom | #customersupport #supporticket

Virtual or hybrid learning can be challenging. Instructors need to learn a new way of teaching, while students must adap...

Ring Central Blog
News & Events

My personal explosion of digital channels | #customersupport #supporticket

I’m breaking through my “Ok Boomer” limitation on digital channels and I don’t really know where it’s going to take me. ...

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News & Events

5 Ways To Excel in Customer Intimacy | #customersupport #supporticket

Have you ever interacted with a customer service rep at a Home Depot store? Or with a customer support agent online at Z...

Ring Central Blog
News & Events

What is workplace flexibility, and why is it important for employees? | #customersupport #supporticket

Highlights: 73% of employees want flexible work options to remain after COVID. Flexible work offers tremendous benefits...

How Technology Can Help Humanize Customer Support
News & Events

How Technology Can Help Humanize Customer Support | #customersupport #supporticket

The current marketing environment has changed drastically. Customers are often in need of assistance and expect smooth interactions with the company. Hence, leading businesses are focused on using technology to humanize their labels and develop service models to withstand this ever-changing business environment.