Having a vision and transforming into reality can be a journey of thousand miles. Understanding villages and a...
Hybrid work for businesses: Everything you need to know | #customersupport #supporticket
Highlights 55% of employees want to work remotely at least three days a week. Hybrid work can help to boost t...
7 Causes of Call Center Stress (And How to Fix Them) | #customersupport #supporticket
Working at a call center isn’t easy. In fact, over half of call center employees feel burned out on a daily ba...
Owning Up To Life’s Adversities And Carving A Niche For Himself; See How A Self-Taught Musician Is Creating Music!
One never knows what the future holds for them; usually, we don’t anticipate the struggles that await us or th...
How ClearCaptions used RingCentral Contact Center to help hearing-impaired customers stay connected | #customersupport #supporticket
As the magnitude of COVID-19 became apparent in early 2020, public health officials warned that the elderly we...
The Story Of An Entrepreneur Who Brought The Heart Of Kolkata To Delhi
Not all stories have a fairy tale beginning, but they can certainly have a magical ending. Sakshi Guha’s story...
6 Tricky Customer Service Challenges And How To Solve Them | #customersupport #supporticket
About 82% of customers deeply value convenience, friendliness, and human touch when it comes to their ideal cu...
2021 top trends in investment management | #customersupport #supporticket
Highlights Get ready to take on the top trends in investment management right now: Continued shift to the clo...
Top 5 customer service trends for a growth strategy | #customersupport #supporticket
The pandemic era showed us that consumers were going online in their search for better and safer ways to trans...
7 uncommon perks to give your remote and hybrid workers | #customersupport #supporticket
Highlights: 1 in 5 companies have implemented some form of hybrid work. With more people working remotely, bu...