Many businesses didn’t have a remote-ready IT strategy in place when COVID-19 hit. That put IT teams and business leader...
Like most of us, you’re probably more than happy to start anew after an incredibly challenging year. After all, there’s ...
Updated January 2021 Effectively managing tasks isn’t just good for your workflow and productivity in general, it’s goo...
A year ago, no one dreamed how dramatically our work lives would change. Actually, some of us dreamed about it, but that...
Highlights Logitech Rally family of devices (now available) will soon support RingCentral Rooms™ RingCentral Rooms conn...
Updated January 2021 Choosing collaboration software can be daunting. Perhaps your business is growing quicker than ant...
Stalled supply chains, a shift from store aisles to curbside lanes—there’s no question that retailers have been thrown f...
The day in the life of a customer support agent is not an easy one. Between staying on top of assigned tickets, dealing...
In recent years, there has been a cultural shift in what constitutes an appropriate work environment. This shift was exa...
The 10 best free video chat and calling apps for team collaboration | #customersupport #supporticket
Updated January 2021 For most of us, video chat apps used to be just a small part of life. A call to your aunt in Germa...