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Ring Central Blog
News & Events

Why WFH 2.0 is an exciting time for IT strategy | #customersupport #supporticket

Many businesses didn’t have a remote-ready IT strategy in place when COVID-19 hit. That put IT teams and business leader...

Ring Central Blog
News & Events

January 2021 Roundup: New collaboration features you should check out in RingCentral Office and Glip | #customersupport #supporticket

Like most of us, you’re probably more than happy to start anew after an incredibly challenging year. After all, there’s ...

Ring Central Blog
News & Events

The 12 best task management software for better productivity | #customersupport #supporticket

Updated January 2021 Effectively managing tasks isn’t just good for your workflow and productivity in general, it’s goo...

Ring Central Blog
News & Events

What’s it really like to work from anywhere?  | #customersupport #supporticket

A year ago, no one dreamed how dramatically our work lives would change. Actually, some of us dreamed about it, but that...

Ring Central Blog
News & Events

RingCentral and Logitech join forces to bring you smarter meetings | #customersupport #supporticket

Highlights Logitech Rally family of devices (now available) will soon support RingCentral Rooms™ RingCentral Rooms conn...

Ring Central Blog
News & Events

The top 5 Bitrix24 alternatives for businesses | #customersupport #supporticket

Updated January 2021 Choosing collaboration software can be daunting. Perhaps your business is growing quicker than ant...

Ring Central Blog
News & Events

Kicked to the curb(side): how retailers can win the next shopping evolution | #customersupport #supporticket

Stalled supply chains, a shift from store aisles to curbside lanes—there’s no question that retailers have been thrown f...

Agent assist bots
News & Events

3 Ways Agent Assist Bots Can Help Your Customer Support Team | #customersupport #supporticket

The day in the life of a customer support agent is not an easy one.  Between staying on top of assigned tickets, dealing...

The pros and cons of working remotely
News & Events

The pros and cons of working remotely | #customersupport #supporticket

In recent years, there has been a cultural shift in what constitutes an appropriate work environment. This shift was exa...

Ring Central Blog
News & Events

The 10 best free video chat and calling apps for team collaboration | #customersupport #supporticket

Updated January 2021 For most of us, video chat apps used to be just a small part of life. A call to your aunt in Germa...