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Softwares We Suggest

10 Major Call Center Problems Worldwide & How to Solve Them

Reading Time: 7 Minutes Published : August 24, 2023 Last Updated: August 24, 2023 A neglected call cent...

by Mr.Pursho
on 24/08/2023
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Announcing RingCX: An intelligent, easy contact center solution
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Announcing RingCX: An intelligent, easy contact center solution | #customersupport #supporticket

No matter the size of the organization, providing a great customer experience (CX) should be a priority. Resea...

by Mr.Pursho
on 14/08/2023
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Forrester cover page
News & Events

Forrester Study: RingCentral MVP + Contact Center Delivers an ROI of 211% for Customers Over Three Years | #customersupport #supporticket

Recently, RingCentral commissioned Forrester Consulting to create a Total Economic ImpactTM (TEI) study based ...

by Mr.Pursho
on 02/06/2023
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Softwares We Suggest

Call Center Automation: Types, Benefits, And Features

  Reading Time: 8 Minutes Published : April 10, 2023 Last Updated: April 12, 2023 One of the reasons ...

by Mr.Pursho
on 13/04/2023
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How Center Fruit's branded content campaign reached 135 Mn+ in 5 weeks
Case Study

How Center Fruit’s branded content campaign reached 135 Mn+ in 5 weeks | #casestudy

Center Fruit aimed at owning the genre of comedy by developing a stand-up show with MTV India and created curi...

by Mr.Pursho
on 03/03/2023
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contact center agents at work 1
News & Events

6 RingCentral Contact Center innovations to improve experiences & security | #customersupport #supporticket

According to Forbes, 83% percent of customers would switch brands because of a bad customer service experience...

by Mr.Pursho
on 17/11/2022
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How to hold on to agents in a hybrid contact center
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How to hold on to agents in a hybrid contact center | #customersupport #supporticket

Highlights: Hybrid work models are more prevalent in contact cent...

by Mr.Pursho
on 14/09/2022
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5 ways to hang on to contact center agents in 2022
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5 ways to hang on to contact center agents in 2022 | #customersupport #supporticket

Highlights: Employee churn can negatively impact your organizatio...

by Mr.Pursho
on 13/08/2022
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Meet Chrome Enterprise with RingCentral contact center solutions
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Meet Chrome Enterprise with RingCentral contact center solutions | #customersupport #supporticket

Highlights:  Contact centers with a hybrid workforce can make use...

by Mr.Pursho
on 12/08/2022
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Women sits on the counter looking at her phone calling a contact center.
News & Events

2022 survey results: How RingCentral is helping business driving value through their contact center | #customersupport #supporticket

Deploying cloud communications, collaboration, and contact center ...

by Mr.Pursho
on 06/08/2022
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