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5 Reasons To Offer Multiple Messaging Channels
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5 Reasons To Offer Multiple Messaging Channels | #customersupport #supporticket

In today’s fast-paced and digital world, messaging has become an increasingly popular form of communication for customers. It is important for companies to adapt to their customers’ preferences in order to provide the highest levels of satisfaction, gain more customers, and provide the best customer experiences. That’s why we’re excited to announce the addition of two new messaging channels to our live chat software: WhatsApp and Google Business Messages.