Did you know CRM (Customer Relationship Management) software is the fastest-growing software on the market? Any company’s sales and marketing departments need to work as a cohesive unit. Thankfully, CRM works a...
Customer service and relationship management is undoubtedly an integral component of every business. When a business fosters its relationship with its existing customers, it enhances customer lifetime value, wh...
30-second summary: When you look at what all a CRM system does for you, it lines up perfectly with the goals of an effective SEO strategy. The two should go hand-in-hand, working together to make each other mo...
CRM or customer relationship management is no more a fad. Business leaders and organizational managers, all are pretty much aware of the concept and many have actually implemented it in their workforce to drive...
The major driving factor for ensuring the continued success and growth of any business organization is a deep, long-lasting relationship with its customers. The old saying “the customer is the king” still preva...
There are few things that can generate as much frustration as going through the time-consuming process of setting up a customer relationship management system, also known as CRM. When the system works, all of t...
Does your customer relationship management strategy have what it takes to reach Generation Y? It’s estimated that by 2021, an additional US$394 billion in revenue could be gained from artificial intellige...
Business today revolves around customers more than ever. The biggest challenge for any organization is to create an excellent customer experience. In a survey conducted by Salesforce 2019, 84% of respondents a...
What drives a business forward? If your answer is not “customers,” you probably need to rethink. The relationship with its customers is the core of any business, and it is essential to manage this relationship ...
Whether you have a quickly growing small business or a multi-department corporation, you need to have a great, customer relationship management system (CRM) in place. CRM platforms help keep all the functions o...
