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8 tips to empower call center teams during tough times
News & Events

RingSense by RingCentral: An alternative to Gong and Teams Co-Pilot | #customersupport #supporticket

In 2023, sales leaders are dealing with an uncertain market that is delaying or outright eliminating deals from their pi...

RingCentral celebrates our 10-year IPO anniversary!
News & Events

RingCentral celebrates our 10-year IPO anniversary! | #customersupport #supporticket

Highlights: To mark our 10-year IPO anniversary we sat down with three of our long-time employees: Senior Project Manag...

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HR

Artificial Intelligence and Automation for Better Talent Management | #hrmanagement #hrexecutive

Artificial intelligence has opened its way to different personal and professional aspects of people’s lives. Nowadays, A...

RingCentral Received 2023 Employee Experience Award (EXAwards® ) for Best Leadership Experience
News & Events

RingCentral Received 2023 Employee Experience Award (EXAwards® ) for Best Leadership Experience | #customersupport #supporticket

On September 8, 2023, the Employee Experience Institute (EXInstitute®) and HRTech jointly hosted the 2023 Employee Exper...

Art-E secures Integrated Digital Mandate for Saatvik Solar
Case Study

Art-E secures Integrated Digital Mandate for Saatvik Solar | #casestudy

Art-E, a creative media and MarTech agency, has acquired the digital media strategy, production, and buying mandate for ...

Dheeraj Sinha to step down from the roles of Co-Chief Executive at Leo Burnett South Asia & Chairman of BBH India
Case Study

Dheeraj Sinha to step down from the roles of Co-Chief Executive at Leo Burnett South Asia & Chairman of BBH India | #casestudy

Publicis Groupe India today announced that Dheeraj Sinha, will be stepping down from his roles of Co-Chief Executive, Le...

Now available: The 2022 RingCentral Impact Report
News & Events

Now available: The 2022 RingCentral Impact Report | #customersupport #supporticket

2022 was a pivotal year for our ESG (environment, social impact, and governance) program. We’re incredibly proud of what...

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HR

How to Leverage Automation For Evaluating Resumes? | #hrmanagement #hrexecutive

The art of finding the ideal candidate for a specific position in today’s fast-paced job market is a beautiful symphony ...

call center employees delivering better customer service and customer experiences
News & Events

Top CX innovations at RingCentral: Summer 2023 | #customersupport #supporticket

Customer experience is critical to business success today. Companies that are doing it well in 2023 know one thing for s...

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HR

Flexible Work Culture In Startups | #hrmanagement #hrexecutive

In the wake of COVID-19, the modern workforce is witnessing a seismic shift in the way work is structured and executed. ...