evolution

Getting Ahead of the Digital Marketing Evolution Curve | Marketing
Ecommerce Trends

Getting Ahead of the Digital Marketing Evolution Curve | Marketing

Digital marketing was the firstborn child spawned from the invention of the Internet. It quickly became the major focus of businesses interactions — and transactions — both online and in person. Dig...

The evolution of my customer service team
Ecommerce Trends

The evolution of my customer service team

I love the book “Delivering Happiness” by Tony Hsieh, founder of Zappos. It is mainly about the culture of customer service that Zappos became famous for. One of the throwaway anecdotes in the book had a big im...

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