Highlights Slow and non-standardized communications are key factors that make the prior authorization p...
4 ways cloud communications drive value for healthcare payers | #customersupport #supporticket
Highlights This article discusses how cloud communications systems help health payers drive grea...
Chronic care management via voice: the impact on payers | #customersupport #supporticket
Highlights Voice-only telehealth grew significantly in late 2021, and patients reported much higher lev...
Payers look to telehealth to mitigate rising healthcare costs in 2021 | #customersupport #supporticket
2020 was, to say the least, an interesting year for healthcare spending. An unprecedented global healthcare cr...
7 reasons healthcare payers need better collaboration tools | #customersupport #supporticket
Collaborative communication is essential for getting work done for any busy organization. At a time of exponen...