Do you ever feel like you’re constantly hiring and training new employees? You’re not alone. It’s estimated th...
Rising Support Demand Reduces Revenue – State of Support Part 1 | #customersupport #supporticket
Support demand is rapidly and continuously increasing and few businesses are prepared to address the rising needs of their customers. According to TeamSupport’s State of Support report for 2022, overall support demand is rising at an average rate of 11%. That means your support team is getting more emails, more requests, more everything.
