Satisfaction

How Customer Expectations Are Related To Customer Satisfaction
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How Customer Expectations Are Related To Customer Satisfaction | #customersupport #supporticket

Does your customer service software help you measure customer expectations? Understanding the relationship between customer expectations and customer satisfaction is crucial to business success. Companies must grasp, understand, and manage customer expectations effectively in order to deliver experiences that meet or exceed them. When they do, businesses can use that momentum to enhance customer satisfaction, build stronger customer relationships, and drive business success.