Highlights: Microsoft Teams users can now add the RingCentral softphone dialer directly into their plat...
Building a Connection in Virtual Teams with Relaxing Activities | #hrmanagement #hrexecutive
Remote working can be a stressful thing if not catered to in the proper manner. Coming from someone who was wo...
Points for HR Teams to Manage Employees Checklist for Remote Work
Reading Time: 6 minutes Remote working has become a necessary model to adapt in each company, big or small, e...
HSBC, Benefit, and Zoopla on restructuring marketing teams to be future-focused
According to Marketing Week’s Career and Salary Survey 2021, 46.3% of marketers have experienced the introduct...
Why and How IT Leaders Are Helping Teams Prioritize Speedy Customer Service (Infographic) | #customersupport #supporticket
The recent global crisis has altered customer behavior, pushing them towards digital-first channels of engagem...
9 Customer Service Tools To Boost Your Team’s Collaboration Efforts | #customersupport #supporticket
The undeniable fact of the business world is that you cannot have a great product without an excellent custome...
Microsoft Teams Direct Routing: Why you need 99.999% reliability | #customersupport #supporticket
Highlights: Global outages continue to plague Microsoft Teams and its users, shutting down communicatio...
Strategies for connecting teams remotely to increase productivity | #hrmanagement #hrexecutive
Remote working brought about many changes that companies and businesses had to work with and adjust. Throughou...
5 reasons to add RingCentral Cloud PBX to your Microsoft Teams | #customersupport #supporticket
Highlights: The built-in telephony in Microsoft Teams—and its respective Calling Plans—often don’t meet...
6 things you should know about messaging teams in RingCentral | #customersupport #supporticket
You can get a lot done when you’re in head-down work mode. But at RingCentral, our best work happens when we p...