Tail.ai

Tail.ai is an AI tool built to streamline conversational commerce. It offers the creation of a virtual assistant to help customers navigate product or service catalogues, guiding them to the product matching their needs and enhancing the over-all shopping experience. This AI technique mimics a human salesperson by understanding and responding naturally to users’ queries about features like material, cut, size, colour, price among others.

The platform also enables deployment not just on websites, but also on various messaging apps to drive higher qualified traffic and improve conversion rates. One of the key selling points of Tail.ai is its simplicity in setting up a bot; setups no longer need to be long or expensive, with users simply needing to define their sales scenarios from their catalogues to get their bots up and running. Aside from creating dynamic chatbots, Tail.ai also includes features for training the bot in order to make it more knowledgeable and efficient in handling user inquiries.

Additionally, it provides tools for analyzing customer conversations, providing valuable insight on customer expectations and perceptions of brands and products.