Twozo CRM is an AI-powered customer relationship management platform that helps businesses manage leads, contacts, deals, activities, communication, sales pipelines, automation, and customer data from one centralized system.

Twozo CRM helps businesses centralize customer information and sales activities that may otherwise be distributed across spreadsheets, email, messaging platforms, and disconnected tools. It helps teams manage leads, contacts, deals, activities, communication, follow-ups, and sales pipelines in one system while providing automation, reporting, dashboards, and analytics for better visibility into sales operations.

Capture and manage leads
Track lead engagement and qualification
Manage contacts and companies
Create and manage deals
Track sales pipeline stages
Manage products and pricing
Schedule and track activities
Create and manage tasks
Set sales and activity goals
Track customer interactions
Send and track emails
Manage conversations
Capture leads through web forms
Automate workflows and follow-ups
Create dashboards and reports
Monitor sales performance
Forecast sales activity
Import and export CRM data
Customize CRM fields and modules
Manage user permissions and access
Manage customer data from mobile devices
Integrate CRM data with external applications

Twozo's official feature and pricing pages support these capabilities, including leads, deals, contacts, activities, dashboards, automation, web forms, email tracking, cloud telephony, permissions, and mobile applications.

Twozo CRM is designed for startups, small and medium-sized businesses, growing teams, and larger organizations that need a centralized system for managing sales, customer relationships, and business processes. It can be used by sales, business development, marketing, customer-facing, and management teams across multiple industries.

Twozo CRM is primarily focused on customer relationship management, sales operations, lead and deal management, customer engagement, and related business workflows. It is not primarily designed as a standalone accounting system, payroll platform, ERP, project-management-only application, or specialized industry software outside CRM and sales operations.

Lead Management
AI Lead Scoring
Contact Management
Company Management
Deal Management
Sales Pipeline Management
Product Management
Activity Management
Task Management
Activity Goals
Email Communication
AI Email Assistance
Email Engagement Tracking
Campaign Marketing
Web Forms
Chat Inbox
SMS Messaging
Cloud Telephony
Workflow Automation
Custom Fields
CRM Customization
Custom Permission Sets
Dashboards and Reports
Sales Forecasting
Deal Timeline
Global Search
Data Import and Export
Mobile CRM
Calendar Sync
Contact Sync
Email Sync
API Access
Zapier Integration
CRM Analytics

Based on the current official site, list:

Zapier
TeleCMI
WhatsApp
Facebook
Instagram
Android
iOS

Twozo also states that its platform can integrate with 500+ tools, while its Public API provides direct integration capabilities.