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Twozo CRM

AI-Powered CRM for Sales and Business Growth

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In short

Twozo CRM is an AI-powered customer relationship management platform that helps businesses manage leads, contacts, deals, activities, communication, sales pipelines, automation, and customer data from one centralized system.

About Twozo CRM

Twozo CRM is an AI-powered customer relationship management platform designed to help businesses organize customer data, manage sales activities, and streamline customer-facing workflows. It provides tools for lead and contact management, deal and pipeline management, product management, activity and task tracking, communication, campaign management, dashboards, reporting, automation, and CRM customization.

Twozo centralizes customer and sales information so teams can track interactions, follow-ups, opportunities, and pipeline progress from one platform. It also provides AI-powered capabilities such as AI lead scoring and AI-assisted email functionality, along with web forms, messaging, cloud telephony, mobile applications, integrations, and API access.

What problem does it solve?

Twozo CRM helps businesses centralize customer information and sales activities that may otherwise be distributed across spreadsheets, email, messaging platforms, and disconnected tools. It helps teams manage leads, contacts, deals, activities, communication, follow-ups, and sales pipelines in one system while providing automation, reporting, dashboards, and analytics for better visibility into sales operations.

What you can do with it

Capture and manage leads Track lead engagement and qualification Manage contacts and companies Create and manage deals Track sales pipeline stages Manage products and pricing Schedule and track activities Create and manage tasks Set sales and activity goals Track customer interactions Send and track emails Manage conversations Capture leads through web forms Automate workflows and follow-ups Create dashboards and reports Monitor sales performance Forecast sales activity Import and export CRM data Customize CRM fields and modules Manage user permissions and access Manage customer data from mobile devices Integrate CRM data with external applications Twozo's official feature and pricing pages support these capabilities, including leads, deals, contacts, activities, dashboards, automation, web forms, email tracking, cloud telephony, permissions, and mobile applications.

Key features

  • Lead Management
  • AI Lead Scoring
  • Contact Management
  • Company Management
  • Deal Management
  • Sales Pipeline Management
  • Product Management
  • Activity Management
  • Task Management
  • Activity Goals
  • Email Communication
  • AI Email Assistance
  • Email Engagement Tracking
  • Campaign Marketing
  • Web Forms
  • Chat Inbox
  • SMS Messaging
  • Cloud Telephony
  • Workflow Automation
  • Custom Fields
  • CRM Customization
  • Custom Permission Sets
  • Dashboards and Reports
  • Sales Forecasting
  • Deal Timeline
  • Global Search
  • Data Import and Export
  • Mobile CRM
  • Calendar Sync
  • Contact Sync
  • Email Sync
  • API Access
  • Zapier Integration
  • CRM Analytics

Capabilities

AI featuresYes
API availableYes
WebhooksYes
AutomationYes
White labelYes

Integrations: Based on the current official site, list: Zapier TeleCMI WhatsApp Facebook Instagram Android iOS Twozo also states that its platform can integrate with 500+ tools, while its Public API provides direct integration capabilities.

Who it’s for

Twozo CRM is designed for startups, small and medium-sized businesses, growing teams, and larger organizations that need a centralized system for managing sales, customer relationships, and business processes. It can be used by sales, business development, marketing, customer-facing, and management teams across multiple industries.

Recommended for: Startups, SMEs, sales teams, business development teams, marketing teams, customer-facing teams, and enterprises that need CRM, sales pipeline management, lead management, customer data management, communication, and workflow automation.

FreelancerStartupSmall BusinessMid-marketEnterpriseAgencyDeveloperMarketing TeamSales TeamHR TeamFinance TeamHR & StaffingRetail & EcommerceTechnologyTravel & Hospitality

Not designed for

Twozo CRM is primarily focused on customer relationship management, sales operations, lead and deal management, customer engagement, and related business workflows. It is not primarily designed as a standalone accounting system, payroll platform, ERP, project-management-only application, or specialized industry software outside CRM and sales operations.

Pricing

8Freemium (Free + Premium)
Software type
Free Trial
Billing
Monthly
Card needed for free plan
No
Pricing page
See plans

Prices are set by the provider and can change. Always check their pricing page.

Technical details

Product type
SaaS
Deployment
Cloud
Platforms
WindowsMacOSAndroidiOSLinuxWeb
Documentation
Read the docs

Release info

Launched
01/01/2025
Current version
4.3.1
Last updated
17/09/2026

Credibility

Founded
2021
Headquarters
Tirunelveli
Customers
500+
Major customers
San Academy, SANeForce, Rajalakshmi Engineering College, Artem Healthcare, Well and Wall Architecture, Roofvest Builders, Sunshine Biomedical

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