How RingCentral helped North America’s 6th largest specialty transportation provider save money and improve its customer service | #customersupport #supporticket
Highlights: Improved collaboration: Migrating employees onto RingCentral’s unified app for phone, messaging, video, and integrated workflow tools, Bennett has improved communication and collaboration. Cost savings: Bennett replaced most in-person employee meetings, many of which required flights, with RingCentral Video meetings, which significantly lowered costs. Customer experience: Using RingCentral Contact Center’s skills-based routing and other features, […]