At Econsultancy Live, Summit’s Martin Corcoran and Rebecca Wilkes explored why the best principle of retail di...
Why Your First 1,000 Customers Are Your Most Important
How do you take a product to market? Watch as VC Jesse Draper coaches a first-time founder, and explains how t...
How to Grow Your Business By Finding New Customers
If you want to attract new customers, you can’t just market to them. You need to start a conversation wi...
How to Leverage Personal Videos to Build Relationships with Customers
The founder of a software platform for sending personal videos to sales leads talks about the importance of bu...
How to Make Your Product More Accessible to Customers
January 12, 2021 5 min read Opinions expressed by Entrep...
How brands should meet customers in their new (virtual) reality
30-second summary: Virtual experiences like test drives, makeup tutorials, and open houses have become essent...
Acquiring and Retaining Customers in an Era Without Brand Loyalty | E-Commerce
The retail landscape has been turned on its head since the advent of the COVID-19 pandemic, spurring five gene...
When loans mattered more than ever, this leading mortgage company was there for its customers | #customersupport #supporticket
Given all of the economic chaos COVID-19 has created, it would be difficult to find a time in recent history w...
This holiday season, delight customers who call your contact center | #customersupport #supporticket
Expecting higher call volume but want to maintain service levels? This holiday season, give your customers the...
5 Tips to Connect With Customers Off the Web
December 2, 2020 5 min read Opinions expressed by Entrep...