Texting is one of the most used forms of communication. In the United States alone, 5.5 billion text messages ...
5 Ways to Say Thank You to Your Customers | #customersupport #supporticket
As we approach the Thanksgiving holiday in a year that has been fraught with anxiety and uncertainty, I thought we should pause and reflect on what we have to be thankful for. Here at TeamSupport, we have had an exciting year of new product development, product enhancements, new and improved ways of communicating with each of you, and new members of our team that have come on board to help us grow and better serve our customers in the coming year. We could not accomplish all of this without the help of our customers who we appreciate every single day.
Protecting Staff and Customers During a Pandemic | #hrmanagement #hrexecutive
2020 has undoubtedly been a very complicated year, and with the likeliness of a second COVID-19 wave, business...
How Do People Find You? Take Your Business Where Your Customers Are
Whether you have a brick-and-mortar business or are thinking of taking advantage of the big Good End or Cyber ...
How fragrance brands are engaging customers and driving sales amid pandemic challenges – Econsultancy
Fragrance is one category within the cosmetics industry that typically struggles to sell online, with...
The Sponsorships That Win You Diehard Customers Now
Sponsorships and partnerships are evolving to inspire brand loyalty and advocacy. ...
Soft Skills Customer Service Staff Need to Make Customers Happy | #customersupport #supporticket
Customer service can effectively make or break your business in the eyes of customers. According to Small Biz Genius, 95% of customers indicated that customer service is a decisive factor in their brand loyalty. In addition, 58% of customers said that bad customer experience can lead to them abandoning a brand they otherwise enjoyed purchasing from.
4 Tips for Holding Onto Customers During the Pandemic
October 23, 2020 6 min read Opinions expressed by Entrep...
Are Nextdoor Ads the Best New Way to Gain Local Customers?
September 21, 2020 5 min read Disclosure: Our goal is...
Is Your Business Catering to Its Customers Or Its Product?
September 8, 2020 5 min read Opinions expressed by Entre...