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How UCaaS can help expand enterprise businesses | #customersupport #supporticket

UCaaS for the modern day workforce According to Gartner, in the US, fully remote and hybrid workers are expected to acco...

Ben Pintilie takes pride in RingCentral’s inclusive culture
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Ben Pintilie takes pride in RingCentral’s inclusive culture | #customersupport #supporticket

Highlights: Pride Month is celebrated internationally in June while the UK celebrates Pride Month in August. We sat d...

Forrester cover page
News & Events

Forrester Study: RingCentral MVP + Contact Center Delivers an ROI of 211% for Customers Over Three Years | #customersupport #supporticket

Recently, RingCentral commissioned Forrester Consulting to create a Total Economic ImpactTM (TEI) study based on intervi...

Empowering Customer Service Amid Turbulent Times
News & Events

Empowering Customer Service Amid Turbulent Times | #customersupport #supporticket

Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. At the same time, chatbots are solving a very real problem taking place today: of a decrease in available customer service agents and positive customer experiences due to an economic downturn.

RingCentral Celebrates AAPI Heritage Month
News & Events

RingCentral Celebrates AAPI Heritage Month | #customersupport #supporticket

Highlights: AAPIHM, recognized in May, honors the history, cultures and contributions of Asian Americans and Pacific Is...

How AI is shaping the modern workplace
News & Events

How AI is shaping the modern workplace | #customersupport #supporticket

The rapid advancement of AI technologies is transforming the way we work and collaborate. In recent months, the mainstre...

RingCentral China Hackathon 2023 brings together top talent
News & Events

RingCentral China Hackathon 2023 brings together top talent | #customersupport #supporticket

Highlights: The China Hackathon 2023 finale was May 9. A record-breaking 44 teams and 200 participants competed in ou...

Unlock the communications puzzle: How RingCentral Overlay fits “all the pieces together”
News & Events

Unlock the communications puzzle: How RingCentral Overlay fits “all the pieces together” | #customersupport #supporticket

How do you take an already exceptional business phone system and turn it into a world-class collaboration platform with ...

National Nurses Week: How to foster an ideal nursing experience
News & Events

National Nurses Week: How to foster an ideal nursing experience | #customersupport #supporticket

National Nurses Week this year is May 6-12, 2023. This is a wonderful opportunity to celebrate your valuable nursing tea...

RingCentral: The right call for Microsoft Teams
News & Events

RingCentral: The right call for Microsoft Teams | #customersupport #supporticket

ROI is the holy grail for most IT departments. And when it comes to getting the most out of Microsoft Teams, integrated ...