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8 tips to empower call center teams during tough times
News & Events

RingSense by RingCentral: An alternative to Gong and Teams Co-Pilot | #customersupport #supporticket

In 2023, sales leaders are dealing with an uncertain market that is delaying or outright eliminating deals from their pi...

LinkedIn introduces new generative AI features
Case Study

LinkedIn introduces new generative AI features | #casestudy

In the evolving landscape of work, GAI isn’t just making waves; it’s setting the tide. Sellers are welcoming...

RingCentral celebrates our 10-year IPO anniversary!
News & Events

RingCentral celebrates our 10-year IPO anniversary! | #customersupport #supporticket

Highlights: To mark our 10-year IPO anniversary we sat down with three of our long-time employees: Senior Project Manag...

RingCentral Received 2023 Employee Experience Award (EXAwards® ) for Best Leadership Experience
News & Events

RingCentral Received 2023 Employee Experience Award (EXAwards® ) for Best Leadership Experience | #customersupport #supporticket

On September 8, 2023, the Employee Experience Institute (EXInstitute®) and HRTech jointly hosted the 2023 Employee Exper...

Now available: The 2022 RingCentral Impact Report
News & Events

Now available: The 2022 RingCentral Impact Report | #customersupport #supporticket

2022 was a pivotal year for our ESG (environment, social impact, and governance) program. We’re incredibly proud of what...

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HR

How to Leverage Automation For Evaluating Resumes? | #hrmanagement #hrexecutive

The art of finding the ideal candidate for a specific position in today’s fast-paced job market is a beautiful symphony ...

call center employees delivering better customer service and customer experiences
News & Events

Top CX innovations at RingCentral: Summer 2023 | #customersupport #supporticket

Customer experience is critical to business success today. Companies that are doing it well in 2023 know one thing for s...

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HR

Flexible Work Culture In Startups | #hrmanagement #hrexecutive

In the wake of COVID-19, the modern workforce is witnessing a seismic shift in the way work is structured and executed. ...

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HR

Effective Leadership Coaching When Training Workplace Leaders | #hrmanagement #hrexecutive

Leadership coaching is a dynamic field that combines mentorship and personal development. It has become immensely popula...

Viacom18 grabs digital and TV rights in BCCI media rights auction
Case Study

Viacom18 grabs digital and TV rights in BCCI media rights auction | #casestudy

Viacom18 has grabbed the BCCI media rights for bilateral cricket matches to be played in India over the course of the up...