The game of golf is steeped in tradition, dating back to 15th-century Scotland. The game faced turmoil...
How government uses outbound SMS for service | #customersupport #supporticket
Highlights: Governments can find multiple use cases for outbound SMS messaging The benefits of SMS incl...
Award winning digital ad agency uses RingCentral Video and RingCentral MVP to keep serving, selling, and even hiring during COVID | #customersupport #supporticket
Highlights: With RingCentral’s call data and analytics, the sales managers have greater visibility than ever ...
3 key areas to optimize | #customersupport #supporticket
Highlights: Business productivity is complex, but there are ways to overhaul it and improve profitabili...
Why this global translation-services provider says deploying RingCentral MVP was its single best move of 2020 | #customersupport #supporticket
Highlights: The sales team’s productivity is up since rolling out the RingCentral outbound dialer feature. Th...
5 bad and good ways to measure productivity | #customersupport #supporticket
Highlights: In a hybrid and remote-first workplace, old ways of measuring productivity—such as time-in-...
Looking toward the future of business communications: The latest trends | #customersupport #supporticket
Highlights: What does the future of business communications hold? Since the invention of the telephone,...
Startups surged during the pandemic—here’s what we can learn | #customersupport #supporticket
In 2020, it seemed like most small businesses were in danger of closing. The COVID-19 pandemic put most of the...
Top 12 benefits of RingCentral Cloud PBX for Microsoft Teams | #customersupport #supporticket
Highlights: So, you’ve finally committed to Microsoft Teams (or maybe you’re getting ready to commit), ...
Is too much technology harmful? 4 things to know about app overload | #customersupport #supporticket
Impacts of app overload: Loss of focus Loss of context Employee fatigue Lack of communication Over ...