Over a decade ago Yuvraj Patil, a farmer’s son hailing from a small village in Kolhapur, decided to pursue his...
6 Benefits of contact center virtual agents | #customersupport #supporticket
Highlights: Virtual agents are sophisticated software programs that understand human language Virtual agents ...
Veteran New Hires And How To Onboard Them In Your Organization | #hrmanagement #hrexecutive
Veterans make up an increasing number of people in the labour force and as of 2020, around 45.2 percent of vet...
How To Understand Customer Touch Points And Their Impact | #customersupport #supporticket
Jenny wakes up every morning at 8 am. While sipping her coffee, she opens up your company’s app to check the w...
The platform for good | RingCentral | #customersupport #supporticket
New AVP of Brand Strategy & ESG Jennifer Hill is here to help RingCentral express its voice. Highlights: ...
Tier Support: How to Organize your Customer Service Team | #customersupport #supporticket
Successful support, technical or otherwise, thrives on consistency. Businesses that consistently have fast, ac...
Here’s How 24-Year-Old Prachi Bhatia’s Home Venture Made Rs. 14 Lakh Amid Coronavirus Pandemic
Many of us struggle with staying in our jobs, helping someone else build their brand off our talents but not m...
Higginbotham Insurance is cutting its telephony costs by 50% with RingCentral | #customersupport #supporticket
Higginbotham Insurance has become one of the largest insurance brokers in the US by following a two-part strat...
What Is The Business Importance Of Customer Satisfaction | #customersupport #supporticket
To nobody’s surprise, sturdy success starts with good foundations. While the building materials have changed d...
Here’s How This Kancheepuram Man’s Monthly Earnings Went From Rs 20k To Rs 7 Lakhs
When Kancheepuram’s Satheesh Kumar took a low-paying job after completing his diploma in Mechanical Engineerin...