Empowering

Empowering Customer Service Amid Turbulent Times
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Empowering Customer Service Amid Turbulent Times | #customersupport #supporticket

Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. At the same time, chatbots are solving a very real problem taking place today: of a decrease in available customer service agents and positive customer experiences due to an economic downturn.