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Business Communication

18 Job Offer Acceptance Letter & Email Templates

Receiving a job offer from a prospective employer can be very exciting, especially if you are currently out… The p...

Blog cover for empathy statements
News & Events

20 Effective Empathy Statements for Chat Support | #customersupport #supporticket

We can all agree that offering customer service on chat can significantly shorten wait times and allow easy personalizat...

Business Communication

17 Professional Technical Report Templates (+Format Samples)

Preparing a technical report may seem straightforward. A researcher has completed their work on a particular subject and...

8 tips to empower call center teams during tough times
News & Events

8 tips to empower call center teams during tough times | #customersupport #supporticket

As we all ring in a fresh new year, many executives and team leaders are thinking through strategies to ensure that empl...

Business Communication

17 Personal Financial Statement Templates and Forms (Word, Excel, PDF)

The personal financial statement is a document featuring an individual financial state at a specific time. Suppose you&#...

Freshdesk Delighted Blog - Product Market Fit
News & Events

Product/Market Fit 101: The What, Why, And How | #customersupport #supporticket

What is product/market fit? Entrepreneur and investor Marc Andreesen defines product/market fit (PMF) as ”being in a goo...

Business Communication

20 Professional Development Plan Templates (Free)

Given a chance, each employee would love to further their career and even advance their level of education.… The p...

With RingCentral, National Polytechnic College is improving instructor accessibility, staff communication, and the school’s marketing efforts
News & Events

With RingCentral, National Polytechnic College is improving instructor accessibility, staff communication, and the school’s marketing efforts | #customersupport #supporticket

Highlights: Instructor accessibility: With RingCentral apps on their laptops and phones, instructors can connect with s...

Business Communication

16 Lease Renewal Letters & Forms (Word & PDF)

Good reliable tenants are not very easy to come by, so when you have one that pays rent… The post 16 Lease Renewal...

Ring Central Blog
News & Events

6 ways AI impacts the modern contact center | #customersupport #supporticket

Highlights: Today’s contact centers rely on AI in addition to live agents to offer better customer experiences. AI subs...