Highlights: 73% of employees want flexible work options to remain after COVID. Flexible work offers tre...
Case Study: How JSW Paints engagement campaign leveraged IPL last year to garner visibility across digital platforms | #casestudy
This case study explores how JSW Paints engaged with the fans and attempted to bring everyone together through...
How Technology Can Help Humanize Customer Support | #customersupport #supporticket
The current marketing environment has changed drastically. Customers are often in need of assistance and expect smooth interactions with the company. Hence, leading businesses are focused on using technology to humanize their labels and develop service models to withstand this ever-changing business environment.
The Orlando Magic’s call center agents were locked down—but, thanks to RingCentral, not benched | #customersupport #supporticket
Like every team in the NBA, the Orlando Magic had a very strange 2019-2020 season. In March 2020, concerns abo...
How “no downloads required” video meetings help our Partners team build better relationships | #customersupport #supporticket
Highlights: Building and nurturing relationships are key to creating valued partners that promote RingC...
Why a Customer Service Policy is Important & How To Create One | #customersupport #supporticket
You want to provide customers with a great customer service experience. But what does that mean exactly?...
5 myths of switching from on-premises PBX to cloud | #customersupport #supporticket
Highlights: Hybrid work is the future as employees spend less time in the office and more time working ...
Case Study: How Booking.com influencer campaign engaged consumers and attempted to re-define #FutureOfTravel | #casestudy
Booking.com influencer engagement campaign leveraged 5 influencers on social media to define the future of tra...
RingCentral Office: New features | Q1 2021 | #customersupport #supporticket
Highlights: We’re constantly working to improve how you communicate and collaborate. Here’s a list of o...
6 things you should know about messaging teams in RingCentral | #customersupport #supporticket
You can get a lot done when you’re in head-down work mode. But at RingCentral, our best work happens when we p...