Employee engagement and retention can be crucial for a company’s development and employees’ productivity. With...
5 phone hacks for admins that make your small business look big | #customersupport #supporticket
At a glance: Schedule call forwarding for business hours Create custom, professional greetings for all...
Ideal Employee Experience! Here Are 5 Ways to Get You Started! | #hrmanagement #hrexecutive
Employee experience has become a hot topic over the last couple of years as remote work has fundamentally chan...
RingCentral’s Code Together 2021 winners announced: Award-winning partnerships driving customer value | #customersupport #supporticket
The ability to easily connect with teammates from anywhere, on any device. Seamless customer experiences. Ther...
Marc Chan, General Manager of RingCentral China, won 2021 “Outstanding Management Person of the Year” Award recognized by Harvard Business Review China | #customersupport #supporticket
Highlights: Harvard Business Review, founded in 1922, is known as “the world’s most influential managem...
Improve clinical trial retention with omnichannel communications | #customersupport #supporticket
Highlights Although patient recruitment is essential for starting a clinical study, participant retenti...
Digital debt collection with advanced contact center platforms | #customersupport #supporticket
Highlights: Financial services organizations must be agile to remain competitive, and today, that inclu...
5 phone hacks every RingCentral user should know about | #customersupport #supporticket
At a glance: Reply to an inbound phone call with a text message Set custom ringtones Switch from mobile...
The great resignation: 8 ways small businesses can cope | #customersupport #supporticket
By now, we’ve all heard about the Great Resignation. Droves of workers lost their jobs due to COVID-19 and the...
6 Reasons Corporates Should Focus on Team Building Events | #hrmanagement #hrexecutive
Everyone has heard that companies organize team building experiences for their employees. These are business e...