With the pandemic, remote working has increased due to restrictions of the physical workspace. However...
How this top charter school organization used RingCentral MVP with video for remote learning and even graduation ceremonies | #customersupport #supporticket
Highlights: Educating: Using RingCentral Video, the teachers at all 15 Ascend schools were able to continue t...
5 Tips to Use Videos in Your Remote Onboarding Procedure | #hrmanagement #hrexecutive
Probably there was never a worse moment for companies to recruit new staff in the year 2020. If you refer to t...
7 takeaways from Health Care Insights Survey for providers | #customersupport #supporticket
Highlights: The CVS Health Care Insights Survey revealed patients’ knowledge gap regarding healthcare c...
Safety first: 7 pandemic back-to-school tips | #customersupport #supporticket
Highlights: This school year presents significant health and safety challenges A unified communications...
Case Study: How Dairy Milk Silk created a personalized experiential audio experience on Spotify | #casestudy
The #CaseStudy explores how Spotify and Dairy Milk Silk recreated the magic of mixtapes with personalised play...
Contract Management for HR Departments | #hrmanagement #hrexecutive
Contract management is just one of the many hats that modern HR departments wear on a daily basis. Con...
The Complete Guide to Improving E-commerce Experience in 2021 | #customersupport #supporticket
The secret to the success of your e-commerce business lies in improving the experience you deliver to every cu...
The advent of RingCentral’s cutting-edge dynamic end-to-end encryption | #customersupport #supporticket
With the release of an end-to-end encryption (E2EE) option for our video products, RingCentral has leapfrogged...
Omnichannel customer service vs Multi-channel support | #customersupport #supporticket
Did you know that over 63% of customer service leaders globally have seen an increase in customer expectations...