How Zepto used World Music Day to take their 10-min promise beyond groceries | #casestudy

How Zepto used World Music Day to take their 10-min promise beyond groceries

To reach their audience, Zepto’s UGC campaign combined two everyday regular basics — Music and Groceries and created a combined impression of 1 million. This Case Study gives the details of the campaign. To make the waiting period for their delivery musical, Zepto used World Music Day and invited consumers to participate in User-Generated Content. […]

Will Pain or Promise Inspire Your Customers to Take Action?

To get your customers to take action, you have to consider what will really inspire them. July 18, 2021 4 min read Opinions expressed by Entrepreneur contributors are their own. For years, the rule of thumb in marketing has been that people need to see their pain before they’ll seek a solution. In other words, […]

Delivering on the promise of great customer experience

Delivering on the promise of great customer experience

February 25th, 2021 | 2pm GMT | 9am EST The Covid-19 pandemic has accelerated the need for companies to provide seamless digital experiences. A great customer experience relies on brands aligning every interaction across every touchpoint, creating a seamless omnichannel journey. As customers expect to be able to communicate quickly and easily with brands, there […]