UCaaS for the modern day workforce According to Gartner, in the US, fully remote and hybrid workers are expected to acco...
Highlights: Pride Month is celebrated internationally in June while the UK celebrates Pride Month in August. We sat d...
Recently, RingCentral commissioned Forrester Consulting to create a Total Economic ImpactTM (TEI) study based on intervi...
Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. At the same time, chatbots are solving a very real problem taking place today: of a decrease in available customer service agents and positive customer experiences due to an economic downturn.
Highlights: AAPIHM, recognized in May, honors the history, cultures and contributions of Asian Americans and Pacific Is...
The rapid advancement of AI technologies is transforming the way we work and collaborate. In recent months, the mainstre...
Highlights: The China Hackathon 2023 finale was May 9. A record-breaking 44 teams and 200 participants competed in ou...
How do you take an already exceptional business phone system and turn it into a world-class collaboration platform with ...
National Nurses Week this year is May 6-12, 2023. This is a wonderful opportunity to celebrate your valuable nursing tea...
ROI is the holy grail for most IT departments. And when it comes to getting the most out of Microsoft Teams, integrated ...