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Conversation AI, E2EE & more: RingCentral's latest innovations
News & Events

Conversation AI, E2EE & more: RingCentral’s latest innovations | #customersupport #supporticket

IT leaders are challenged with a balancing act between different priorities—...

Your Guide to Automation for Customer Support
News & Events

Your Guide to Automation for Customer Support | #customersupport #supporticket

Customer support demand is always growing larger and larger. As your customers expect more and more from your business, it’s likely that your business will be hard-pressed to deliver speed and quality service that meets their expectations. When a business runs into sinking quality issues, they naturally look to expand their support team, however this isn’t always a viable solution. 

A better desktop softphone experience
News & Events

A better desktop softphone experience | #customersupport #supporticket

You asked, and we listened—here are five user-requested updates to the RingCentral desktop softphone experience.  We’re ...

RingCentral helps Envision Radiology focus on growth—while helping its medical specialists focus on their patients
News & Events

RingCentral helps Envision Radiology focus on growth—while helping its medical specialists focus on their patients | #customersupport #supporticket

Highlights: Gaining visibility: By analyzing RingCentral’s reports, Envision was able to direct more inbound calls to a...

RingTerns Pursue Cybersecurity Careers | RingCentral
News & Events

RingTerns Pursue Cybersecurity Careers | RingCentral | #customersupport #supporticket

Highlights: November 30th is National Computer Security Day NCSD is dedicated to educating the public about cyber threa...

RingCentral named a Gartner® Magic Quadrant™ Leader 8 years in a row
News & Events

RingCentral named a Gartner® Magic Quadrant™ Leader 8 years in a row | #customersupport #supporticket

I’m excited to announce that for the 8th consecutive year in a row, RingCentral has been named a Leader in Gartner’s Uni...

Device as a Service (DaaS): A helpful guide for businesses
News & Events

Device as a Service (DaaS): A helpful guide for businesses | #customersupport #supporticket

You might have heard the phrase “Device as a Service”—or “DaaS”—floating around lately. That’s because DaaS is growing i...

mitel
News & Events

Mitel IP phones certified for RingCentral MVP | #customersupport #supporticket

RingCentral is Mitel’s exclusive UCaaS partner and can guarantee Mitel’s global customer base with a seamless cloud migr...

The future of telephony: 7 predictions for 2023
News & Events

The future of telephony: 7 predictions for 2023 | #customersupport #supporticket

You might be surprised, but the future of telephony is rich and promising. There has been a silent, emerging disruptor i...

How we drive purpose at RingCentral
News & Events

How we drive purpose at RingCentral | #customersupport #supporticket

All organizations have the potential to create a positive impact in the world, no matter how big or small. This sentimen...