It is apparent that none of us can survive without our farmers. In spite of that, the farming community does n...
This holiday season, delight customers who call your contact center | #customersupport #supporticket
Expecting higher call volume but want to maintain service levels? This holiday season, give your customers the...
The Ultimate 5-step Customer Service Management Guide for your Organization | #customersupport #supporticket
What is customer service management? At a conference in 1997, Steve Jobs famously said this in response to a p...
15 virtual party ideas to build stronger connections with your team | #customersupport #supporticket
How many times have we said, “Things are going to look a little different this year?” We’ve honestly lost cou...
The perfect Christmas bundle for Freshdesk agents | #customersupport #supporticket
Let’s be honest, we’d all appreciate a little less work during the holiday season. Luckily for you, with the ...
From A Poor Farmer’s Son To A Global Technopreneur
Today’s story is about a man who was born and brought up in a small village named Padam in the Kollam district...
5 Reasons to Use Video Content in Your Job Posting | #hrmanagement #hrexecutive
When most business leaders consider how they can use video content in their company, the focal point tends to ...
How to Integrate Freshdesk with SQL Server for Advanced Analytics | #customersupport #supporticket
Every organization is unique. A customer service solution that works for one company may not work for another....
From The Gullies Of Banaras To Envisioning India’s Leading SME Credit Business – Story Of A Finance Whizz
India has been a nation of small towns and villages – even today, the second most populated country in the wor...
Top 10 Creative Strategies How To Do It | #hrmanagement #hrexecutive
Hiring the right employees takes time and can be costly, both in terms of the recruitment fees, time taken to ...