Elearning Management System

Mitel On-Premise PBX vs. RingCentral Cloud PBX
News & Events

Mitel On-Premise PBX vs. RingCentral Cloud PBX | #customersupport #supporticket

Technology is continuing to grow at an exponential rate and modern cloud systems are the new standard for companies of a...

Building something bigger | RingCentral
News & Events

Building something bigger | RingCentral | #customersupport #supporticket

Highlights: RingCentral helps SMBs improve their ability to streamline workflows, increase meeting efficiency, and othe...

customer acquisition blog cover
News & Events

The Only Customer Acquisition Guide You’ll Ever Need | #customersupport #supporticket

It’s a no-brainer that customers are the fuel that keeps a business going. The success of a business hugely depends on h...

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HR

Volunteer Activates To Boost Employee Engagement | #hrmanagement #hrexecutive

For organizations, especially non-profits, working towards reaching their goals is what helps them to establish themselv...

This Global Restaurant Company Uses RingCentral to Deliver an Outstanding Guest Experience at its 1,100 Locations
News & Events

This Global Restaurant Company Uses RingCentral to Deliver an Outstanding Guest Experience at its 1,100 Locations | #customersupport #supporticket

Highlights: Delighting guests: Using RingCentral’s flexibility to experiment with routing options and automated greetin...

Call Management Software
News & Events

Why does your business need one? | #customersupport #supporticket

If you’re part of your organization’s customer service team, you will be familiar with the term “call management.” But i...

Built to win: A Customer-centric culture starts with your employees
News & Events

Built to win: A Customer-centric culture starts with your employees | #customersupport #supporticket

Article highlights: A successful contact center is customer-centric. Annett...

13 Best Knowledge Base Examples to Learn From
News & Events

13 Best Knowledge Base Examples to Learn From | #customersupport #supporticket

Companies set up knowledge bases to help customers find answers to their queries faster. However, not all help centers h...

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HR

The Pros & Cons of the 4-Day Workweek Study | #hrmanagement #hrexecutive

Back in the days of the Industrial Revolution, 8-hour shifts were a distant dream and 10-16 hours a day working in a fac...

Women sits on the counter looking at her phone calling a contact center.
News & Events

2022 survey results: How RingCentral is helping business driving value through their contact center | #customersupport #supporticket

Deploying cloud communications, collaboration, and contact center solutions ...