UCaaS for the modern day workforce According to Gartner, in the US, fully remote and hybrid workers are expected to acco...
Highlights: Pride Month is celebrated internationally in June while the UK celebrates Pride Month in August. We sat d...
There is an important balance that employers need to maintain when running a business: productivity and purpose. While m...
Recently, RingCentral commissioned Forrester Consulting to create a Total Economic ImpactTM (TEI) study based on intervi...
Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. At the same time, chatbots are solving a very real problem taking place today: of a decrease in available customer service agents and positive customer experiences due to an economic downturn.
Highlights: AAPIHM, recognized in May, honors the history, cultures and contributions of Asian Americans and Pacific Is...
Are you frustrated about your current performance management system not helping you retain top talent or improve employe...
The rapid advancement of AI technologies is transforming the way we work and collaborate. In recent months, the mainstre...
It is clear that human resources (HR) or people management is a strategic and crucial task. HR professionals are respons...
When moving from on-premises office setups to having employees work remotely 24/7, there are all sorts of obstacles that...