Be our Partner/Consultant/Franchisee:Check out our Consultant Program

Elearning Management System

[Checklist] 8 strategies to exceed CMS call recording compliance
News & Events

[Checklist] 8 strategies to exceed CMS call recording compliance | #customersupport #supporticket

What if there was a guide to help you meet the latest requirements from the Centers for Medicare & Medicaid Services...

7 customer service trends to watch in 2023
News & Events

7 customer service trends to watch in 2023 | #customersupport #supporticket

Get a jump-start on the latest customer service trends of the year! New customer service trends for contact centers have...

How Columbia Pacific Communities redefined gender roles through its Christmas campaign
Case Study

How Columbia Pacific Communities redefined gender roles through its Christmas campaign | #casestudy

Social Samosa takes a closer look at Columbia Pacific Communities’ campaign #MissSanta, which aimed to empower senior ci...

An introduction to RingCentral Professional Services
News & Events

An introduction to RingCentral Professional Services | #customersupport #supporticket

Everyone’s moving their communications to the cloud…but what’s the best, most cost-effective (and secure) way to move yo...

Hppy Logo
HR

How To Use Events To Increase Employee Engagement? | #hrmanagement #hrexecutive

Employee engagement is a hot topic these days. As the economy improves and companies are finally starting to hire again,...

A culture of customer empathy
News & Events

A culture of customer empathy | #customersupport #supporticket

As I reflect on my first 100 days and look forward to 2023, I can’t ignore the macroeconomic challenges, the new normal ...

10 Effective Steps to Improve Employee Productivity
HR

10 Effective Steps to Improve Employee Productivity | #hrmanagement #hrexecutive

When discussing business performance, employee productivity often gets lost among the KPIs, ROIs, and all the other metr...

2023 trends: What channel partners need to know
News & Events

2023 trends: What channel partners need to know | #customersupport #supporticket

Blog highlights: 2022 was a banner year for RingCentral and our channel partners In the new year, buyers are looking at...

RingCentral Employees Ring in the Lunar New Year with Festivities Galore
News & Events

RingCentral Employees Ring in the Lunar New Year with Festivities Galore | #customersupport #supporticket

Highlights:  Lunar New Year 2023 begins on Sunday January 22, with festivities culminating on February 5. RingCentral w...

Hppy Logo
HR

Different leadership theories and how they are applied? | #hrmanagement #hrexecutive

Leadership theory is the application of different theories in order to understand effective leadership. Each theory has ...