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Mitel On-Premise PBX vs. RingCentral Cloud PBX
News & Events

Mitel On-Premise PBX vs. RingCentral Cloud PBX | #customersupport #supporticket

Technology is continuing to grow at an exponential rate and modern cloud systems are the new standard for companies of a...

Building something bigger | RingCentral
News & Events

Building something bigger | RingCentral | #customersupport #supporticket

Highlights: RingCentral helps SMBs improve their ability to streamline workflows, increase meeting efficiency, and othe...

customer acquisition blog cover
News & Events

The Only Customer Acquisition Guide You’ll Ever Need | #customersupport #supporticket

It’s a no-brainer that customers are the fuel that keeps a business going. The success of a business hugely depends on h...

This Global Restaurant Company Uses RingCentral to Deliver an Outstanding Guest Experience at its 1,100 Locations
News & Events

This Global Restaurant Company Uses RingCentral to Deliver an Outstanding Guest Experience at its 1,100 Locations | #customersupport #supporticket

Highlights: Delighting guests: Using RingCentral’s flexibility to experiment with routing options and automated greetin...

Call Management Software
News & Events

Why does your business need one? | #customersupport #supporticket

If you’re part of your organization’s customer service team, you will be familiar with the term “call management.” But i...

Built to win: A Customer-centric culture starts with your employees
News & Events

Built to win: A Customer-centric culture starts with your employees | #customersupport #supporticket

Article highlights: A successful contact center is customer-centric. Annett...

13 Best Knowledge Base Examples to Learn From
News & Events

13 Best Knowledge Base Examples to Learn From | #customersupport #supporticket

Companies set up knowledge bases to help customers find answers to their queries faster. However, not all help centers h...

Women sits on the counter looking at her phone calling a contact center.
News & Events

2022 survey results: How RingCentral is helping business driving value through their contact center | #customersupport #supporticket

Deploying cloud communications, collaboration, and contact center solutions ...

News & Events

How to Prioritize Customer Needs | #customersupport #supporticket

When a customer reaches out to your company with a question or problem, they expect immediate attention and prompt respo...

Paws for a moment | RingCentral
News & Events

Paws for a moment | RingCentral | #customersupport #supporticket

Highlights: National Dog Day is August 26, 2022 in the U.S. (but feel free to celebrate wherever you are.) 89% of emp...