In 2023, sales leaders are dealing with an uncertain market that is delaying or outright eliminating deals fro...
RingCentral celebrates our 10-year IPO anniversary! | #customersupport #supporticket
Highlights: To mark our 10-year IPO anniversary we sat down with three of our long-time employees: Senior Pro...
RingCentral Received 2023 Employee Experience Award (EXAwards® ) for Best Leadership Experience | #customersupport #supporticket
On September 8, 2023, the Employee Experience Institute (EXInstitute®) and HRTech jointly hosted the 2023 Empl...
Now available: The 2022 RingCentral Impact Report | #customersupport #supporticket
2022 was a pivotal year for our ESG (environment, social impact, and governance) program. We’re incredibly pro...
Top CX innovations at RingCentral: Summer 2023 | #customersupport #supporticket
Customer experience is critical to business success today. Companies that are doing it well in 2023 know one t...
With RingCentral, Charter Industries’ customer experience is up, and telecom costs are down | #customersupport #supporticket
Highlights: Actionable insights: The detailed reporting and analytics in RingCentral Contact Center have help...
Introducing RingCentral-certified hardware phones as a subscription service | #customersupport #supporticket
We are excited to announce that we have expanded our Device-As-A-Service (DaaS) portfolio to give our customer...
Frustrated with an underperforming phone system, performance, the Houston Texans sign RingCentral | #customersupport #supporticket
Highlights: Creating efficiencies: Consolidating voice, text, digital fax, and Contact Center onto a unified ...
Cosentino uses RingCentral to lower telephony costs and unite its 6,000 employees in 80 countries | #customersupport #supporticket
Highlights: Improving workflows: The RingCentral integration for Microsoft Teams lets employees make and rece...
Announcing RingCX: An intelligent, easy contact center solution | #customersupport #supporticket
No matter the size of the organization, providing a great customer experience (CX) should be a priority. Resea...