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How to Create Valuable Customer Conversations | Marketing
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How to Create Valuable Customer Conversations | Marketing

A pandemic, economic uncertainty and social distancing — what a kerfuffle we are in right now. As marketing leaders, it’s an incredibly difficult time to direct our teams. Everyone is struggling to ...

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3 Marketing and Customer Experience Trends That Are Transforming Manufacturing

May 28, 2020 6 min read Opinions expressed by Entrepreneur contributors are their own. Most financial advisors would agree that any return that beats th...

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3 Tips for Maximizing Customer Relationships

May 26, 2020 6 min read Opinions expressed by Entrepreneur contributors are their own. Businesses are trying to cope with the global health crisis, and ...

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4 Things All E-Commerce Businesses Should Do To Maximize Customer Engagement

If you’re in the e-commerce industry, you have two different ways of increasing revenue. You can get more web traffic, or you can do more with the traffic that you already have. It’s likely that you spend most ...

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4 Customer Retention Tactics that Work Like a Charm

Acquiring new customers is good, but guess what, retaining existing customers is even better. In fact, research suggests that “65% of a company’s business comes from previous customers.” Plus, data also claims ...

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3 Steps to Great Customer Reviews

“Norm was extremely helpful in repairing my laptop. He is friendly, his prices are very competitive and he delivered his service in a fast and effective manner. He also conveniently came to my location and was ...

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How Retailers Can Bounce Back From COVID-19 by Creating an Unforgettable Customer Experience

With so many businesses competing for the same market, modern customers have a lot of freedom to make well-informed choices when looking for goods, services or information. For the entrepreneur, this means cons...

Customer Data Platform: The Definitive Guide
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Customer Data Platform: The Definitive Guide

Today’s market is customer-centric. Brands no longer do promotions keeping in mind what they offer, but it’s all about what the customer wants.  The interactions that people have with brands while purchasing ar...

Importance of Customer Relationship Management for Every Business
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Importance of Customer Relationship Management for Every Business

For every business, customer relationship has been the most crucial aspect. People are continually looking for ways to enhance their customer experience. In a recent survey, 84% of the customers revealed that e...

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4 Ways to Give Amazing Customer Service with Reduced Staff

Has your business been affected by COVID-19? Keeping operations running during a pandemic is uncharted territory, and businesses everywhere are doing their best to stay afloat. The reality of financially surviv...

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