Customer

5 Ways to Train Your Front Desk Staff to Improve Customer Service
Medical Marketing

Ways to Train Your Front Desk Staff to Improve Customer Service | #digital #healthcare #marketing

Your front desk staff pulls a lot of weight when it comes to your medical practice’s customer satisfaction. They’re the first people your patients speak to when they call and the first faces your patients see w...

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Quick Tips

5 Strategies for Getting the Most Out of a Customer Testimonial

Opinions expressed by Entrepreneur contributors are their own. You’re reading Entrepreneur United States, an international franchise of Entrepreneur Media. Case studies may not be as sexy as a well-pl...

Digital Customer Experience: 2022 and beyond
News & Events

Digital Customer Experience: 2022 and beyond | #customersupport #supporticket

A great digital customer experience ensures that your customers feel valued and understood, irrespective of which platform or channel they reach out on, along their customer journey. Each customer interaction n...

How To Drive Delight In An Age Of Fast-changing Customer Expectations
News & Events

How To Drive Delight In An Age Of Fast-changing Customer Expectations | #customersupport #supporticket

Archers and bowmen trained in instinctive shooting have a special skill. Bystanders will see them take their stance, tighten the grip on their bow, and shoot swiftly and accurately by ‘instinct’. But their perf...

Customer service oriented blog cover
News & Events

6 Habits Of Customer Service Oriented Companies | #customersupport #supporticket

Positioning a business around customer service doesn’t happen overnight. It requires the right people, tools, and processes to make it a reality. But investing in building a customer service oriented culture pa...

Blog cover for customer service companies
News & Events

7 Best Customer Service Companies in 2021 (With Actionable Learnings) | #customersupport #supporticket

Every company has to offer exceptional customer service to carve a niche for themselves in an aggressive market. While it’s a given that companies need to keep their customer service unique and add a personal t...

5 Steps To Providing Good Customer Service!
News & Events

5 Steps To Providing Good Customer Service! | #customersupport #supporticket

This week is Customer Service Week – an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.

At TeamSupport, we honor our employees who work hard every day to ensure that our customers have a smooth, easy customer service experience. However, getting our organization to run like a well-oiled customer service machine didn’t happen overnight. 

Here are our 5 steps to creating a truly customer-first team.

10 Tips To Improve Customer Service Communication
News & Events

10 Tips To Improve Customer Service Communication | #customersupport #supporticket

Customer service communication can play a huge role in how customers perceive your brand.  For example, here are two ways to let a customer know that an item is out of stock: 1. “I’m sorry, this particular dre...

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Quick Tips

Use These Strategies From Apple, Starbucks and Adidas to Build Long-Term Customer Loyalty — And Don’t Make Amazon’s Mistake

Opinions expressed by Entrepreneur contributors are their own. You’re reading Entrepreneur United States, an international franchise of Entrepreneur Media. In marketing, a traditional rule of thumb ha...

Building customer relationships
News & Events

How To Build Customer Relationships That Last A Lifetime | #customersupport #supporticket

Building customer relationships is a critical part of growing a business. It’s not enough to simply start a company and treat each customer as if they’re just another business transaction. You have to engage wi...