This case study explores how Gaana created a buzz around Navratri, popularizing their song library and new sho...
The #1 Guide To Customer Experience Conferences in 2021 | #customersupport #supporticket
Industry events such as customer experience conferences are brilliant learning and networking opportunities fo...
When Family Deterred From Farming, Engineer Started Fish-Farming, Earns 10 Lac/Season
Accomplishments are more about not giving up and thriving to find better ways to achieve our goals, but most o...
6 alternatives to FaceTime for small businesses | #customersupport #supporticket
Updated January 2021 If you’re looking for alternatives to FaceTime for you and your business, you’...
This IITian Quit His Cushy Corporate Job And Is Now Helping Thousands Of Farmers
India is a country where 60 percent of our population depends on the agricultural sector and still the farmers...
Case Study: How Savaari car rentals leveraged Mom Influencers to drive brand awareness | #casestudy
For their Diwali campaign, Savaari took an initiative to ensure mothers don’t miss out on meeting their own fa...
Celebrating Milestones from 2020 and Preparing for the Road Ahead | #customersupport #supporticket
“Every opportunity that a company has to celebrate something, no matter how small or large that something is, they really should take advantage of it to lift the morale of the employees.”1 That’s what Matthew Jarzynski, vice president, human resources, Synergy, advises businesses as 2020 works its way into the history books.
8 Data-Backed Customer Service Trends for 2021 | #customersupport #supporticket
Each year, decision-makers scour reports on updated customer service trends to learn about how industry and cu...
Case Study: HOW HRX leveraged its digital community ahead of Flipkart’s sale to create leads | #casestudy
With the insight that communities are the new brand ambassadors, HRX created a UGC campaign, urging brand loya...
Case Study: How Suta built a gender-inclusive Instagram campaign for Navratri | #casestudy
With an intent to convey saree as a gender-fluid attire, Suta made the most of the nine days of Navratri by hi...