Andhra Pradesh’s Sai Kaustuv Dasgupta has proved that disability is a matter of perception. An author, singer ...
Hola a la Conexión | RingCentral | #customersupport #supporticket
Highlights: Hispanic Heritage Month runs September 15—October 15 2021 ¡Hola! is RingCentral’s Hispanic Org...
RingCentral China is certified by Great Place to Work® | #customersupport #supporticket
In Sep 2021, RingCentral was Certified by Great Place to Work®. This honor is based on RingCentral employees’ ...
Are Your Customer Service Scores Unfair? | #customersupport #supporticket
None of us likes being judged unfairly, and that’s especially true in the workplace. When it happens in our j...
New RingCentral MVP features that will solve productivity challenges for hybrid teams | #customersupport #supporticket
Highlights: Next-gen business analytics that goes beyond IT and delivers insights at the pace your business o...
What Is An Omnichannel Contact Center And Why Do You Need It | #customersupport #supporticket
An omnichannel contact center is a unified customer interaction center that helps businesses deliver a consist...
Four benefits of a next-gen cloud contact center | #customersupport #supporticket
Highlights: Customers are demanding support that effectively balances quick responses with personalization an...
15 Best Practices for First Call Resolution [Infographic] | #customersupport #supporticket
Delight in customer experience has high standards. Fast-paced consumers want brands to value their time and e...
Case Study: How ALTBalaji garnered 247Mn+ reach for their newly released show – ‘Cartel’ | #casestudy
ALTBalaji adopted a 360-degree approach, to create awareness and intrigue around their show Cartel, focussed o...
Sweet relief | RingCentral | #customersupport #supporticket
Highlights: To date, 1,942,742 acres have burned across California There are currently 14,773 firefighters ...