For new small business owners, preparing a budget can be overwhelming. Unknown values make financial planning ...
How to build a Customer Experience Strategy | #customersupport #supporticket
There are many moving parts in play when trying to explain, let alone execute, an exceptional customer experie...
Work hours are falling apart. Here’s why that’s a problem | #customersupport #supporticket
Before we worked from home en masse, collaboration was pretty straightforward. With everyone in the same offic...
Working remotely? Try these 4 meeting features to keep everyone engaged | #customersupport #supporticket
Highlights: With remote and hybrid work on the rise, video meetings should bridge the gap between in-office a...
A Step-by-step Guide for E-commerce Customer Service Strategy | #customersupport #supporticket
The COVID-19 crisis has pushed us all out of our comfort zones – both merchants and consumers. What mi...
What is end-to-end encryption and why it matters | #customersupport #supporticket
Highlights: In video meetings, end-to-end encryption (E2EE) prevents any third parties—including the service ...
Making change transformational | RingCentral | #customersupport #supporticket
Highlights: Our Finance team is driving key outcomes across Financial Planning & Analysis, Financial Acco...
Coimbatore Girl With Rare Brittle Bone Disease Wins In The Face Of Hardships, Is Now A Thriving Business Owner
When 22-year-old Coimbatore local AJ Radhika was diagnosed with a rare bone disease that left her unable to wa...
Member engagement in the age of AI | #customersupport #supporticket
Highlights: When patients take an active role in their healthcare journey, they can improve their outcomes H...
A hybrid work model for small businesses | #customersupport #supporticket
If you’re looking into a hybrid work model for your small business, you aren’t alone. In a recent CNBC survey,...