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8 tips to empower call center teams during tough times
News & Events

RingSense by RingCentral: An alternative to Gong and Teams Co-Pilot | #customersupport #supporticket

In 2023, sales leaders are dealing with an uncertain market that is delaying or outright eliminating deals from their pi...

RingCentral celebrates our 10-year IPO anniversary!
News & Events

RingCentral celebrates our 10-year IPO anniversary! | #customersupport #supporticket

Highlights: To mark our 10-year IPO anniversary we sat down with three of our long-time employees: Senior Project Manag...

RingCentral Received 2023 Employee Experience Award (EXAwards® ) for Best Leadership Experience
News & Events

RingCentral Received 2023 Employee Experience Award (EXAwards® ) for Best Leadership Experience | #customersupport #supporticket

On September 8, 2023, the Employee Experience Institute (EXInstitute®) and HRTech jointly hosted the 2023 Employee Exper...

Dheeraj Sinha to step down from the roles of Co-Chief Executive at Leo Burnett South Asia & Chairman of BBH India
Case Study

Dheeraj Sinha to step down from the roles of Co-Chief Executive at Leo Burnett South Asia & Chairman of BBH India | #casestudy

Publicis Groupe India today announced that Dheeraj Sinha, will be stepping down from his roles of Co-Chief Executive, Le...

Now available: The 2022 RingCentral Impact Report
News & Events

Now available: The 2022 RingCentral Impact Report | #customersupport #supporticket

2022 was a pivotal year for our ESG (environment, social impact, and governance) program. We’re incredibly proud of what...

call center employees delivering better customer service and customer experiences
News & Events

Top CX innovations at RingCentral: Summer 2023 | #customersupport #supporticket

Customer experience is critical to business success today. Companies that are doing it well in 2023 know one thing for s...

KRAFTON India announces Ranveer Singh as BGMI's brand ambassador
Case Study

KRAFTON India announces Ranveer Singh as BGMI’s brand ambassador | #casestudy

KRAFTON India has named Ranveer Singh as the official brand ambassador for Battlegrounds Mobile India (BGMI). This strat...

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HR

Understanding The Concept Of Team Space | #hrmanagement #hrexecutive

You’ve seen it all, from cubicles to open offices. But hold onto your swivel chair, because there’s a new trend in town:...

OWLED announces key appointments to strengthen its Video, Social & Design teams
Case Study

OWLED announces key appointments to strengthen its Video, Social & Design teams | #casestudy

OWLED Media, a creative agency announced key leadership appointments to strengthen its team. The latest appointments at ...

With RingCentral, Charter Industries’ customer experience is up, and telecom costs are down
News & Events

With RingCentral, Charter Industries’ customer experience is up, and telecom costs are down | #customersupport #supporticket

Highlights: Actionable insights: The detailed reporting and analytics in RingCentral Contact Center have helped the tea...