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Built In Names RingCentral an Employer Branding Influencer Gold Winner
News & Events

Built In Names RingCentral an Employer Branding Influencer Gold Winner | #customersupport #supporticket

All that hard work really does earn some amazing recognition! RingCentral was named a ‘Built In 2022 Employer Branding A...

Sharing power: Creating opportunities for Hispanic women in technology.
News & Events

Sharing power: Creating opportunities for Hispanic women in technology. | #customersupport #supporticket

Highlights: DFW Alliance of Technology and Women (DFW*ATW) is a vital non-profit organization committed to increasing t...

5 strategies for managing customer expectations
News & Events

5 strategies for managing customer expectations | #customersupport #supporticket

A customer can expect everything from the ordinary to the seemingly impossible. But whether or not a customer is asking you to take them to the Moon or provide a simple reporting apparatus, your business needs to be able to meet their expectations in at least some manner, or risk the consequences. So in the cases where a customer is asking for something you can’t provide, whether that’s faster response times or new features (or a trip to the Moon with Wallace and Gromit), your business needs to manage their expectations.

Multiethnic group of employees meeting together in a meeting room
News & Events

Why collaborative leadership is important from the top down | #customersupport #supporticket

“One piece of log creates a small fire, adequate to warm you up. Add just a ...

Man at home wearing a headset in a video meeting
News & Events

How Global Service Providers drive innovation | #customersupport #supporticket

Many of history’s greatest achievements began with powerful partnerships bet...

Company Culture, Cats, and RingChella
News & Events

Company Culture, Cats, and RingChella | #customersupport #supporticket

Highlights: Hiring for culture fit is as important as skills and experience, for the company and the candidate. RingCe...

Migration Accelerator: The simplest way to the cloud for Mitel customers
News & Events

Migration Accelerator: The simplest way to the cloud for Mitel customers | #customersupport #supporticket

Did you know Mitel recommends RingCentral as the exclusive public cloud provider for its customers?  Mitel and RingCentr...

Open to More | RingCentral
News & Events

Open to More | RingCentral | #customersupport #supporticket

Highlights: Elevating Hispanic women If you weren’t already aware, Hispanic Heritage Month runs from September 15 to Oct...

New Report: Study finds RingCentral is #1 in UCaaS analytics
News & Events

New Report: Study finds RingCentral is #1 in UCaaS analytics | #customersupport #supporticket

Have you been asked to do more with less lately? Economic conditions have created pressure to cut costs. But, it can’t c...

Conservation through our cafes | RingCentral
News & Events

Conservation through our cafes | RingCentral | #customersupport #supporticket

International Day for the Preservation of the Ozone Layer stresses the need for preserving a healthy environment and nat...