Solutions

Comprehensive IT services include

• smarter and faster with an intelligent sales CRM

  Increase sales wins with detailed sales deals, and automatic notifications.Communicate through a call, email, or Tweet, and capture it all in Weety.View pre-built insights, or build your own custom reports, charts, and forecasts

• multi-channel help desk

  Make support more efficient, with self-service portals and a knowledge base.SLAs for any case condition, and automate escalations when at risk of violating.See insights about team, process, and pipeline efficiency, or reports

• GET REAL-TIME NOTIFICATIONS

  One support center for cases from email, phone, chat, social, and portals.

• Attract and engage customers

  Capture leads from email, webform, and other data sources.Segment leads using any data, and enroll them in bulk, drip, or autoresponder campaigns.Measure campaign performance and profitability

• Manage project

  Build projects related to customers, deals, or cases. Break them down into tasks and subtasks that are assignable to users. Track time spent working on subtasks, and automatically pull them into invoices for customer billing.

• sale-to-close

  Keep track of your inventory and services. Pull them into quotes and invoices to send to customers in just clicks. Then, sync these with Quickbooks, Xero, and other software to share a single view of their status with your accounting team.

• PROJECT REPORTS

  Get instant insights into what’s going on with your projects. See what’s due soon or already overdue. Check what’s on someone’s plate or what they’ve been up to recently. Better measurements combined with deep insight allow for more efficient use for your team’s resources.

• TIME TRACKING

  Our simple “ Time-tracking” feature allows users to estimate and track how much time they spend working on a particular task and to generate reports based on that information. Time logged can be marked as “billable” or “non-billable” and time log reports can be easily shared with clients.

• SCHEDULES

  Need to follow up with prospects and clients? Easily schedule activities like meetings, email, call, etc. and view upcoming activities on your dashboard. You can even schedules an alert for your self, so that CRM can notify you at that particular time and date.

• GOAL TRACKING

  Sales targets can be set directly inside PURSHO CRM. This means you can set goals for each of your sales agents, each pipeline, entire company, and track their progress in real time.Add milestones with dates, times, date ranges, or monthly yearly periods. See what’s due when. Assign people to any milestones and notify them when milestones are added.

• CREATE INVOICE

  The CRM in PURHSHO allows you to create personalized invoices instantly. Client data from the PURSHO CRM are automatically inserted into an invoice – just select the appropriate Contact or Lead. Products and services that are included in an invoice can be selected from existing items, or you can create new ones on the fly. When done, you can send the invoice directly from your CRM to the client’s email address, save the invoice as a PDF file, and even print it

• DOC & FILES

  Organize important files & documents for your products / services or any. Share files between different projects. When you spend too much time searching for your sales collateral, you lose productivity. With the PURSHO CRM Media, access all your collateral in a central location, and create folders and sub-folders for quicker reference.

• RECURING INVOICES

  Create recurring invoices who will be regenerated automatically based on your setup for recurring invoice (every X months). You can set recurring starting from 1 month to 12 months.

• CUSTOMER MANAGEMENT

  You can add customers with all the basic details with billing address, shipping address and their company details. Even GSTIN can be added which will be reflected on invoice.

• STAFF MANAGEMENT

  Depending on the plans you choose, staff user can be added in to solution with a specific permissions. Even username or passwords can be created.

• INVOICE OVERDUE NOTICE

  You can send invoice overdue notice manually or automatically after specific period of the due date. It looks professionally and act as a reminder to pay the invoices as soon as possible.

• ESTIMATES

  Create estimate within a minute. Sent to your customers and wait to accept. Ability to auto convert the estimate to invoice after customer accept. Customer can accept estimate online.

• PROPOSAL

  Create good looking proposals and impress your potential clients or customers. Include images, tables, youtube vides with the powerful editor. A proposal can be expired on a particular date and same will be informed automatically to a customer.

• MERGING INVOICES

  Merging invoices is feature in PURSHO ServBill that allows you to merge/include already created invoices into 1 invoice by passing all the invoice info to new invoice. This feature is used if your customer have other unpaid invoices but you need to create another invoice for the customer and you want to prevent your customer to pay multiple invoices, in this case your customer will only need to pay 1 invoice.

• HELPDESK FUNCTIONALITY

  PURSHO CRM comes with a professional helpdesk ticket service that lets you organize technical support services and create a transparent & efficient system for service requests of any clients. Support tickets can be created by filling out a special form and assigning the work to the concerned team.

• RECORD PAYMENT

  As you recieved the payment, you can mark the invoice as paid with all the details of payment mode and dates. A reciept will automatically send to email of the customer or you can even mark to ‘ do not send a copy of payment record to the customer. Additionally, the system will send another email (Invoice Payment Recorded (Sent to staff) to invoice sale agent and invoice creator, this email will be sent too when the customer pays the invoice online via an online payment gateway.

• PRINT OR EMAIL INVOICE

  It is print ready with all your company information, logo, gst details. So you can print and share with your customer. Or even email directly with just a click that too with a pre-ready email template.

• EXPENSES

  Record company expenses. Set up a recurring expense and the expense will automatically be created after the specified period. The period time could be days, weeks, months or years. Ability to set expenses billable to customers.

• CUSTOMER STATEMENT

  With just few clicks you can share a customer statement with all its pending bills or balances if any confusion. You can even send directly as a pdf attachment from your billing solution.

• CONTRACT

  Use contracts feature to lock in current and future contract based services like AMC or any particular. Also you can attached the related documents with it. Ability to send customer reminders before contracts expiry. Can renew the contract as well.

• CUSTOMER REMINDER

  With ServBill you have option to set customer reminder. This option allows you to never forget anything about your customers. You can set it and get alerted on particular day or time for the same. So you won’t forget anything related to your customer.

• CREDIT NOTES

  Your customer changed his mind and now he want to return the payment done. So you can now easily provide a credit note and send back to customer which can be used for any future services he opt for.

• PERSONAL TO DO LIST

  You can manage your daily to do list, so that you won’t be forget or loose any task or business. Easily change todo status by the drag and drop feature.

• CALENDAR

  Have clear view of all your company events upcoming invoice payments, contacts expirations, estimates expiration, reminders.

• EXPORT

  You can export the invoices, proposals in an excel format with all the filters as you wish. Even you can export invoices in to a single zip based on your criteria it will be added in to zip.

• WE ARE SMART

  As you can check who has viewed your Proposal or invoices and at what time. So that you can plan your next action accordingly.

• REPORT

  At the end of the month, you often require a list of sales and expenses done or lead closed or pending. So here you can get with all taxes.

• GST READY

  You can easily create invoices or book expenses with applicable GST like IGST, CGST-SGST. So that its easy for you share your GST wise details with your Chartered Accountant (CA).