Your customer’s perception of you and your brand can be shaped in a single customer service interaction. So it...
Creating Sustainable Impact Through Governance Of A Kind – Meet The IAS That Transforming UP’s Villages
Having a vision and transforming into reality can be a journey of thousand miles. Understanding villages and a...
Hybrid work for businesses: Everything you need to know | #customersupport #supporticket
Highlights 55% of employees want to work remotely at least three days a week. Hybrid work can help to boost t...
7 Causes of Call Center Stress (And How to Fix Them) | #customersupport #supporticket
Working at a call center isn’t easy. In fact, over half of call center employees feel burned out on a daily ba...
Owning Up To Life’s Adversities And Carving A Niche For Himself; See How A Self-Taught Musician Is Creating Music!
One never knows what the future holds for them; usually, we don’t anticipate the struggles that await us or th...
How ClearCaptions used RingCentral Contact Center to help hearing-impaired customers stay connected | #customersupport #supporticket
As the magnitude of COVID-19 became apparent in early 2020, public health officials warned that the elderly we...
Your Guide To Recreating Impromptu Social Interactions in Remote Work | #hrmanagement #hrexecutive
When you are working from a physical office space, social interactions are just as easy as walking up to your ...
The Story Of An Entrepreneur Who Brought The Heart Of Kolkata To Delhi
Not all stories have a fairy tale beginning, but they can certainly have a magical ending. Sakshi Guha’s story...
6 Tricky Customer Service Challenges And How To Solve Them | #customersupport #supporticket
About 82% of customers deeply value convenience, friendliness, and human touch when it comes to their ideal cu...
2021 top trends in investment management | #customersupport #supporticket
Highlights Get ready to take on the top trends in investment management right now: Continued shift to the clo...