Highlights: Global businesses face one common challenge: working together cohesively. Without the right commu...
American Rescue Plan of 2021 for education: What it means for higher education | #customersupport #supporticket
In the wake of the global health crisis of 2020, the American government has approved several stimulus package...
Building a contact center digital services toolkit | #customersupport #supporticket
Highlights: Today’s customers demand excellent digital experiences You need a robust set of digital services ...
Kolhapur Farmer’s Son Pursues Artistic Dreams, Makes Rs 10 Lakh Annually Selling His Paintings
Over a decade ago Yuvraj Patil, a farmer’s son hailing from a small village in Kolhapur, decided to pursue his...
6 Benefits of contact center virtual agents | #customersupport #supporticket
Highlights: Virtual agents are sophisticated software programs that understand human language Virtual agents ...
How To Understand Customer Touch Points And Their Impact | #customersupport #supporticket
Jenny wakes up every morning at 8 am. While sipping her coffee, she opens up your company’s app to check the w...
The platform for good | RingCentral | #customersupport #supporticket
New AVP of Brand Strategy & ESG Jennifer Hill is here to help RingCentral express its voice. Highlights: ...
Tier Support: How to Organize your Customer Service Team | #customersupport #supporticket
Successful support, technical or otherwise, thrives on consistency. Businesses that consistently have fast, ac...
Here’s How 24-Year-Old Prachi Bhatia’s Home Venture Made Rs. 14 Lakh Amid Coronavirus Pandemic
Many of us struggle with staying in our jobs, helping someone else build their brand off our talents but not m...
Higginbotham Insurance is cutting its telephony costs by 50% with RingCentral | #customersupport #supporticket
Higginbotham Insurance has become one of the largest insurance brokers in the US by following a two-part strat...