Sales can be a tough job at the best of times—but as any rep will tell you, it’s even harder in a crisis. In 2...
Science Lover Couldn’t Afford College But Now His Innovations Have Global Demand
All great achievers in life have made it because of their determination, commitment, and hard work. Everyone h...
Brand new features for the holiday season | #customersupport #supporticket
With the holiday season upon us, your customers and agents are probably taking some well-deserved time off. It...
From Small Rajasthan Village To IIT Delhi, Now Helping Farmers In A Unique Way
It is apparent that none of us can survive without our farmers. In spite of that, the farming community does n...
HR Professionals Trends You Should Put On Your Radar For 2021 | #hrmanagement #hrexecutive
Due to the ravages of the Coronavirus pandemic, workforce management has been turned on its ear. With business...
This holiday season, delight customers who call your contact center | #customersupport #supporticket
Expecting higher call volume but want to maintain service levels? This holiday season, give your customers the...
The Ultimate 5-step Customer Service Management Guide for your Organization | #customersupport #supporticket
What is customer service management? At a conference in 1997, Steve Jobs famously said this in response to a p...
15 virtual party ideas to build stronger connections with your team | #customersupport #supporticket
How many times have we said, “Things are going to look a little different this year?” We’ve honestly lost cou...
The perfect Christmas bundle for Freshdesk agents | #customersupport #supporticket
Let’s be honest, we’d all appreciate a little less work during the holiday season. Luckily for you, with the ...
From A Poor Farmer’s Son To A Global Technopreneur
Today’s story is about a man who was born and brought up in a small village named Padam in the Kollam district...