If you’re wondering what work will look like after COVID-19, you aren’t alone. In early 2020, no one could’ve ...
40+ Customer Service Interview Questions (And What To Look For In The Answers) | #customersupport #supporticket
Every business owner, including the founder of one of the most magical places on Earth – Disneyland, credits t...
Hybrid work for small business: How to do it right | #customersupport #supporticket
Hybrid work for small business highlights This article includes findings from our recent research into hybrid ...
Farmer’s Son Leaves Software Engineering To Teach Farmers’ Children In Drought-Hit Marathwada
When software engineer Ashok Deshmane, a farmer’s son from drought-hit Marathwada’sParbhani, landed a job at W...
Everything you need to know about customer service metrics in 2021 | #customersupport #supporticket
Tracking productivity and performance of the customer service function emerged as the #1 challenge of customer...
Pune Woman Proves She Can Juggle Family, Job, And Passion; Makes Rs 1.5 Lakh A month With Salad Business
Pune’s Megha Bafna wanted to do more in her life over her full-time job and her personal responsibilities towa...
How much can your company save with RingCentral? Here’s a quick way to check | #customersupport #supporticket
Highlights: Companies switch to the cloud to save money, but oftentimes those savings can be hard to pinpoint...
How government uses outbound SMS for service | #customersupport #supporticket
Highlights: Governments can find multiple use cases for outbound SMS messaging The benefits of SMS include th...
Award winning digital ad agency uses RingCentral Video and RingCentral MVP to keep serving, selling, and even hiring during COVID | #customersupport #supporticket
Highlights: With RingCentral’s call data and analytics, the sales managers have greater visibility than ever ...
3 key areas to optimize | #customersupport #supporticket
Highlights: Business productivity is complex, but there are ways to overhaul it and improve profitability. Fo...